NetIQ Identity Manager

Title: NetIQ Identity Manager - Operations Engineer

Location: Remote

Duration: 6+ Months of Contract (Possible Extension)

Job Description:

Responsibilities:

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• Driver Maintenance & Troubleshooting: Diagnose, update, and optimize existing NetIQ IDM drivers. Troubleshoot synchronization errors, trace logs, and communication issues across connected systems.
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• Policy Customization: Maintain and modify complex DirXML rules, event transformations, schema mapping policies, and custom scripts (XPath, ECMAScript, XSLT) within NetIQ Designer.
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• Workflow & Form Administration: Manage and troubleshoot provisioning workflows, dynamic approval forms, and role assignments within NetIQ Identity Applications (User Application).
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• Platform & Server Management: Administer the IDM engine, eDirectory backend, and connected services on RHEL. Monitor service health, start/stop daemons, and manage server-level performance.
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• Security & Certificate Lifecycles: Track, renew, and install SSL/TLS server certificates, manage Java keystores/truststores, and administer service accounts across connected endpoints.
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• Operational & On-Call Support: Serve as an escalation engineer for operational incidents, queue tickets, and batch reconciliation failures. Provide off-hours support for scheduled changes, patching windows, and critical production outages.
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Required Technical Skills & Qualifications:

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• NetIQ / OpenText IDM: Demonstrated hands-on experience administering and engineering NetIQ Identity Manager 4.8 in an enterprise environment.
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• Driver Architecture: Proven expertise troubleshooting and managing diverse driver sets, specifically:
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• Active Directory (AD) Driver
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• Generic LDAP / Oracle Unified Directory (OUD) Driver
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• Mainframe Connector (RACF, ACF2, or Top Secret)
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• Loopback Drivers and custom integration interfaces
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• Advanced Policy Logic: In-depth knowledge of NetIQ Designer, DirXML Scripting, Policy Builder, XPath expressions, and ECMAScript.
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• User Application Workflows: Direct experience designing, debugging, and modifying provisioning request forms and approval workflows in Identity Applications (User App).
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• Operating System & Infrastructure: Strong command-line proficiency in Red Hat Enterprise Linux (RHEL), including file permissions, systemd service management, and shell navigation.
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• PKI & Certificate Operations: Direct experience handling mutual TLS (mTLS), third-party/internal CA server certificates, Java Keystores (keytool), and secure socket configurations.
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• Operational Rigor: Strong diagnostic skills using DSTrace, driver traces, and system log analysis to isolate identity synchronization faults.
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“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”