Position Details
Network Administrator Apply
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses.
Job Title: Network Administrator
Work Location: Newburgh, NY 12550
Job Type: Contract
Work Type: Onsite
Duration: 12+ Months
Job Summary:
- We are seeking a highly skilled Network Administrator with 8 to 12 years of experience in Incident Management, Network, and Service Desk.
- The ideal candidate will work from our office during day shifts and will not require travel.
- Proficiency in English is essential.
- The Network Administrator will play a crucial role in ensuring the smooth operation of our services and contributing to the company's success.
Experience:
- 8 to 12 years
Required Skills:
- Service Desk
- Incident Management
- Network
Responsibilities:
- Provide current design and architecture documents.
- Develop policies for security vulnerability management.
- Monitor performance and faults of LAN/WLAN/WAN devices.
- Plan and implement configuration changes and manage incidents on LAN/WLAN/WAN devices.
- Recommend and implement improvements to network performance, including managing network performance with QoS.
- Coordinate with network service providers or third-party vendors to dispatch field technicians for repairs or replacements of defective devices.
- Manage network traffic and congestion.
- Address WiFi client disconnection issues and identify RADIUS authentication issues.
- Update IOS on access points through WLC.
- Manage problem resolution for repetitive data center faults.
- Execute approved remediation plans in response to intrusions.
- Perform local backups and periodic restoration testing.
- Review the impact of patches on the IT environment and document findings.
- Review asset hardening reports and provide summaries of proposed actions.
- Patch network devices (routers, switches, etc.), including emergency patching.
- Conduct capacity planning and provide suggestions.
- Create and update Standard Operating Procedures (SOPs).
- Develop and maintain Knowledgebase (KB) articles.
- Review and revise network Knowledgebase articles to keep them current.
- Approve the scope, date, and time of vulnerability scans.
- Define, approve, and review the risk rating of intrusion prevention measures, especially for zero-day signatures, and develop remediation plans.
- Manage, administer, and maintain load balancers in the Client environment.
- Ensure high availability and reliability by monitoring and directing requests only to online servers/applications.
- Efficiently manage the distribution of client requests or network load across multiple servers/applications.
- Add or remove servers/applications to the load balancer configuration as needed.
- Monitor load balancer health.
Qualifications:
- Strong background in incident management, network, and service desk operations.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Proficiency in English, with the ability to read, write, and speak at a novice level.
- Proven track record of improving service desk performance and customer satisfaction.
- Ability to work effectively in a fast-paced, dynamic environment.
- Relevant certifications in incident management, network, or service desk operations.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
