Network Administrator

Job OverviewThe position of Network Administrator II is to manage and support the organization’s network and connectivity systems. This role is responsible for maintaining reliable and secure network operations, including firewall management, VPN connectivity, and multi-site communication, within a primarily on-premises environment.As part of a small IT team, this position requires a hands-on approach to troubleshooting, ownership of network performance and availability, and the ability to work across both network and systems layers. The ideal candidate will be comfortable supporting critical infrastructure, collaborating with team members, and contributing to day-to-day IT operations as needed.DutiesManage and maintain Fortinet stack — FortiGate firewalls, FortiSwitches, and FortiAPs, including firmware updates, configuration, and policy managementAdminister and support SSL VPN for remote users and maintain multiple IPSec tunnels to remote sites, vendors, and business partnersMonitor VPN and WAN connectivity, ensuring high availability and rapid resolution of outages impacting business operationsManage dual ISP connections, including failover configuration, performance monitoring, and coordination with service providersMaintain and support network infrastructure including primarily Fortinet and occasionally Cisco switching environmentsAdminister site-to-site connectivity, including UniFi wireless bridge between facilitiesMonitor network health and respond to alerts; perform root cause analysis on outages and degraded performanceSupport end users with network and connectivity-related issues as neededCoordinate with vendors and ISPs for troubleshooting, escalations, quotes, and hardware replacement (RMA)Maintain accurate network documentation including diagrams, configurations, and operational proceduresAssist IT team with infrastructure projects and collaborate across systems and network environmentsSecurity & Access ResponsibilitiesManage firewall policies, NAT rules, and access controls on FortiGate devicesEnsure secure remote access for users and third-party vendorsPerform periodic firewall rule reviews and maintain network segmentation best practicesSupport patching and firmware updates for network devicesEnd User & Operational SupportParticipate in day-to-day IT support activities within an internal ticketing system, including documenting work performed and maintaining clear ticket notesAssist with general user support issues as part of a small IT team, including escalation and troubleshooting of connectivity and system-related problemsSupport company-issued iOS devices, including initial setup, account configuration, application deployment, and coordination with carriers for service changes such as international plansMaintain accurate records of assigned devices and support basic mobile device troubleshootingWORKING ENVIRONMENTOn-site role supporting a primary business locationSmall IT team with shared responsibilities across infrastructure and supportParticipation in team-based response to after-hours or critical issuesOpportunity to take ownership of network infrastructure and contribute to improvementsCommunicates frequently with internal and external contacts on various issues.Must follow all company requirements in regards to Environmental, Health, and Safety (EHS) policies and procedures.Performs other duties as assigned.ExperienceMust be legally authorized to work in the US without current or future sponsorshipHave a high school diploma or GED and six years of hands-on network administration experience in a business environment-or-Have a bachelor’s degree six years of hands-on network administration experience in a business environmentCertification may be required in some areasHave two to five years of experience in a related area of responsibilityExperience with Fortinet firewalls (FortiGate required; FortiSwitch/FortiAP preferred)Hands-on experience with SSL VPN and IPSec tunnel configuration and troubleshootingSolid understanding of routing, switching, VLANs, NAT, and firewall conceptsExperience with enterprise wireless networking and troubleshootingAbility to troubleshoot issues across network, firewall, and system layersFamiliarity with Windows environment and Active Directory