A very Reputed company for more than 100 yrs in market is looking for Network Analyst Engineer Job Description Responsibilities Assist and drive ongoing maintenance and support of our global LAN network infrastructure Review designs, modifications, performance checks, and liaise with multiple vendors/carriers for the timely delivery of telecommunications services. Manage work flow to ensure sensitive customer faults are prioritized Oversee technical plans, specifications, procedures, standards, codes of practice, maintenance and training documentations Review Managed Service Partner service tickets to ensure SLAs/SLRs are delivered and met. Act as point of escalation to service ticket issues that are not able to meet SLA/SLR. Assist Managed Service Providers with IT and business interactions Required Ability to configure and support Cisco Enterprise grade routers and switches Self-disciplined, self-starter, professional who can successfully take ownership of tasks to closure with minimum directions, guidance and oversight. Excellent communication and customer service skills A minimum of 5 years supporting large networks Relevant ICT degree or Diploma Understanding of ITIL frameworks Qualifications Bachlors Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr