Network Engineer

POSITION SUMMARY

We are seeking a Network Engineer to support secure, reliable connectivity across corporate offices and branch locations.

This position will design, configure, maintain, and troubleshoot network infrastructure that supports daily staffing operations and business growth.

The ideal candidate combines strong technical skills with practical problem-solving, clear communication, and the ability to manage competing priorities in a fast-paced, multi-location environment.

KEY RESPONSIBILITIES

1. Install, configure, maintain, and troubleshoot routers, switches, firewalls, wireless access points, and VPN connections.
2. Support LAN, WAN, wireless, and internet connectivity across corporate and branch offices.
3. Monitor network performance, availability, and capacity; identify and resolve issues before they disrupt operations.
4. Troubleshoot connectivity, latency, packet loss, routing, DNS, DHCP, and remote-access issues.
5. Maintain network security through firewall policies, network segmentation, access controls, firmware updates, and secure configurations.
6. Support new branch openings, office relocations, network upgrades, and infrastructure expansion.
7. Coordinate with internet service providers, telecommunications vendors, and managed service partners to resolve outages and deliver projects.
8. Partner with IT support, systems administration, and security teams to address incidents and implement improvements.
9. Maintain network diagrams, device inventories, configuration backups, operating procedures, and change records.
10. Plan and implement network changes with appropriate testing, rollback procedures, and communication.
11. Support business continuity through redundant connections, failover testing, and network recovery procedures.
12. Provide escalation support for complex network issues and explain technical problems clearly to nontechnical users.
13. Participate in scheduled maintenance and after-hours incident response as required.

REQUIRED QUALIFICATIONS

1. Three or more years of hands-on network administration or network engineering experience.
2. Experience supporting networks across multiple offices or locations.
3. Strong understanding of TCP/IP, subnetting, VLANs, routing, switching, DNS, DHCP, NAT, and VPN technologies.
4. Hands-on experience configuring and troubleshooting enterprise firewalls, switches, routers, and wireless networks.
5. Experience using network monitoring, diagnostic, and packet-capture tools.
6. Working knowledge of network security practices, access controls, and configuration management.
7. Ability to troubleshoot independently, prioritize incidents, and manage multiple projects.
8. Strong documentation, organizational, and communication skills.
9. Associate or bachelor’s degree in information technology, computer science, or a related field, or equivalent practical experience.

PREFERRED QUALIFICATIONS

1. Relevant certifications such as CCNA, CCNP, CompTIA Network+, or equivalent.
2. Experience with enterprise networking platforms such as Fortinet, Aruba, and Juniper Networks.
3. Familiarity with SD-WAN, redundant internet connections, and high-availability network design.
4. Experience supporting VoIP and applying quality-of-service policies.
5. Familiarity with cloud networking, Microsoft Azure, or hybrid infrastructure.
6. Experience automating routine network tasks using PowerShell, Python, or similar tools.
7. Experience supporting staffing, professional services, retail, or another distributed branch environment.

SUCCESS IN THIS ROLE

1. Reliable connectivity that supports branch and corporate operations.
2. Timely resolution of network incidents and fewer recurring issues.
3. Secure, consistent network configurations and accurate documentation.
4. Successful delivery of branch openings, upgrades, and infrastructure projects.

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