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Network Technician Intermediate Fully Onsite Columbia

Posted on: Nov 13, 2025

RICEFW Technologies Inc
Columbia, South Carolina
Salary: Not Available
Full-time

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Network Technician Intermediate Fully Onsite Columbia

Job Title :

Network Technician Intermediate Fully Onsite Columbia

Job Type :

Full-time

Job Location :

Columbia South Carolina United States

Remote :

Job Description :

Why is this position open: Our previous contract setup was built around a different set of very specific needs. As the needs of the organization have changed, we have begun a bit of a restructuring requiring help in different areas.

Interview Process: 1st round virtual, potentially 2nd round onsite
Duration of the Contract: 6 Months
Possibility for Extension: Yes

Work Location: Role is fully onsite
Candidate location: Candidate must be a CURRENT SC resident. No relocation allowed.

Additional details: Driving required, around sites mostly within Columbia with occasional travel to other counties. Valid Driver's License will be required.

Daily Duties / Responsibilities:

Key Duties

Help Desk & Ticket Management
- Respond to and resolve help desk tickets related to:
  - Respond to Wired and wireless network issues
  - Network account onboarding and offboarding via custom scripts
  - Infrastructure-related incidents
On-Call Support Rotation
- Level 1 Support: On-call every 3 weeks for critical site support (Network outages)
- Level 2 Support: On-call every 3 weeks (alternating with Level 1) for escalated issues at critical sites
Infrastructure Projects
- Assist in network rollouts, upgrades, and cleanup efforts
- Participate in planning and execution of infrastructure improvements
- Support documentation and inventory of network assets
Administrative & Technical Expertise
- Provide support for Microsoft administrative tasks, including:
  - Entra ID (Azure AD) management
  - Group policy and user provisioning
  - Microsoft 365 administration
Assist with server administration tasks, including:
- - Basic Windows Server maintenance
  - Monitoring and performance tuning
  - Patch management and updates

Required Skills:

5 Years of experience with Microsoft Entra ID and general Microsoft administration
5 years of experience with Windows Server environments
10 years of experience in troubleshooting skills in networking (wired/wireless)
5+ years' experience responding to help desk requests via ticketing system
Ability to work independently and collaboratively in a team setting
Excellent communication and documentation skills

Preferred skills:

Experience with Deskpro ticketing system
Experience with Active Directory, DNS, and Group Policy
Experience with Ruckus/Brocade network switches

Required Education:

Bachelor's Degree. May sub for equivalent experience.

Required Certifications:

Position Details

Posted:

Nov 13, 2025

Employment:

Full-time

Salary:

Not Available

Snaprecruit ID:

SD-CIE-6a2ce9bae3d0b1e03ec781553234b42052b4e49a45a4fcbb6b898cc886f2a510

City:

Columbia

Job Origin:

CIEPAL_ORGANIC_FEED

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Interview Process: 1st round virtual, potentially 2nd round onsite
Duration of the Contract: 6 Months
Possibility for Extension: Yes

Work Location: Role is fully onsite
Candidate location: Candidate must be a CURRENT SC resident. No relocation allowed.

Additional details: Driving required, around sites mostly within Columbia with occasional travel to other counties. Valid Driver's License will be required.

Daily Duties / Responsibilities:

Key Duties

Help Desk & Ticket Management
- Respond to and resolve help desk tickets related to:
  - Respond to Wired and wireless network issues
  - Network account onboarding and offboarding via custom scripts
  - Infrastructure-related incidents
On-Call Support Rotation
- Level 1 Support: On-call every 3 weeks for critical site support (Network outages)
- Level 2 Support: On-call every 3 weeks (alternating with Level 1) for escalated issues at critical sites
Infrastructure Projects
- Assist in network rollouts, upgrades, and cleanup efforts
- Participate in planning and execution of infrastructure improvements
- Support documentation and inventory of network assets
Administrative & Technical Expertise
- Provide support for Microsoft administrative tasks, including:
  - Entra ID (Azure AD) management
  - Group policy and user provisioning
  - Microsoft 365 administration
Assist with server administration tasks, including:
- - Basic Windows Server maintenance
  - Monitoring and performance tuning
  - Patch management and updates

Required Skills:

5 Years of experience with Microsoft Entra ID and general Microsoft administration
5 years of experience with Windows Server environments
10 years of experience in troubleshooting skills in networking (wired/wireless)
5+ years' experience responding to help desk requests via ticketing system
Ability to work independently and collaboratively in a team setting
Excellent communication and documentation skills

Preferred skills:

Experience with Deskpro ticketing system
Experience with Active Directory, DNS, and Group Policy
Experience with Ruckus/Brocade network switches

Required Education:

Bachelor's Degree. May sub for equivalent experience.

Required Certifications:

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Network Technician Intermediate Fully Onsite Columbia

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Network Technician Intermediate Fully Onsite Columbia

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