CTC

Lansing Michigan United States

No

We have an opening for the NICE CXONE InContact Expert role in Lansing, Michigan

Mode of Interview: Webcam/In person

Work Location: Lansing, Michigan

Work Arrangement: Hybrid

Applicant must be 6 Years of experience with the following.

• Cloud Engineer, Cloud Contact Center Engineer
• Ability to program in one or more of the following software languages: C#, C++, Java, JavaScript, Python [4+ years of experience preferred]
• Ability to develop, maintain, and troubleshoot web service API calls [5+ years of experience preferred].
• Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) [5+ years of experience preferred]
• NICE CXOne Studio experience [3+ years of experience preferred]