Nurse Practitioner Residency Program Coordinator

Experience Serving Your CommunityIf you are looking to foster a fulfilling career path while serving your community, you are in the right place. All careers at CHAS Health allow you to make an impact on patient's lives and our greater community. No matter what clinic or location you join, you become a part of the bigger picture providing trustworthy, patient-centered, and attentive care to anyone who walks through our doors. We continue to expand operations and are regularly looking for talented and dedicated individuals to help us continue to make a difference in patient lives. Challenging the status quo starts with you get started today.Everyone WelcomeFrom the beginning, we strongly believe that all people have the right to high-quality health care. Our goal is to remove barriers to care and provide high-quality, evidence-based care in a place that is convenient in your neighborhood. We believe everyone deserves to be treated with dignity and respect regardless of their situation.Compensation Range:$27.79 - $40.81Competitive Compensation & Exceptional Benefits at CHAS HealthJoin a workforce that values your expertise as much as your wellbeing! CHAS Health's comprehensive compensation package* includes:Annual milestone bonus for all eligible employees! $500 for every year worked, up to $5,000.Robust health coverage with employer-offered medical, dental, vision, long-term care, and life insurance.401(k) with up to 6% employer match for a retirement plan that invests in your future.Work/life balance enjoy more than six (6) weeks of paid time off (PTO) annually for full-time employees, to recharge and refresh.Tuition assistance and student loan repayment let CHAS Health pay for your education!Up to $7,500 for childcare annually through reimbursement, to help you balance work and family life.CME and license fee reimbursement we've got you covered.* Offered benefits dependent upon employee eligibility and criteriaJob DescriptionPurpose of Job: Improves the overall health of the communities we serve by coordinating and facilitating program activities that contribute to the success, efficiency, and effective day-to-day functioning of the CHAS Health Nurse Practitioner Residency Program (NPRP) as follows:Essential Duties and Responsibilities:Serves as the primary on-site coordinator for the NPRP, partnering daily with clinical, operational, and program leadership to support residents, preceptors, and clinic teams.Participates in daily morning huddle organized by clinic operations leadership, reinforcing the huddle practices outlined in the Team-Based Care Playbook non-negotiables (i.e. meeting in a central location to ensure physical proximity, reinforcing immediate communication and active participation).Maintains a regular physical presence in assigned clinic(s) and works with Program Director to support residents in practice, helps identify operational and workflow challenges in real time, and facilitates immediate problem-solving.Coordinates resident recruitment and onboarding processes in collaboration with operations and Talent Acquisition teams, including interviews, orientation, onboarding logistics, and patient panel ramp-up.Serves as the on-site workforce liaison to enhance the resident experience and retention, providing direct support and shadowing as needed to ensure successful engagement and performance.Coordinates clinical rotations and didactic sessions, ensuring seamless scheduling and resident engagement.Organizes, schedules, and attends all in-person NPRP meetings, including core team meetings, preceptor meetings, evaluations, and required program sessions; ensures action items are captured and followed up on.Develops and maintains strong relationships with residents, preceptors, clinic leaders, and staff through visibility, responsiveness, and trust-building, addressing questions, concerns, and coordination needs promptly.Represents the NPRP as a program ambassador at in-person and virtual job fairs, community partner meetings, and events.Consult with operations and clinic leadership to help standardize resident and preceptor templates that optimize patient access and clinic flow.Coordinates program evaluations and surveys, including distributing tools, tracking completion, summarizing trends, and presenting findings to program leadership; creates surveys when needed.Facilitates the NPRP reaccreditation process, including planning, documentation, timelines, and coordination of on-site and virtual site visits.Supports other Learning and Development activities as needed.Performs other duties as assigned in support of the CHAS Health Mission, Vision, and Core Values.Qualifications:Education/Experience: Bachelor's degree in business or healthcare administration or equivalent experience preferred. Experience in healthcare industry preferred. Experience working with training and residency programs preferred. Driver's license and insurance required.Skills: Excellent interpersonal, written, and verbal communication skills required. Computer skills required. Excellent organization and follow-up skills required. Ability to maintain a high level of confidentiality required. Ability to work under tight time constraints, handle high pressure, and manage changing priorities required. Excellent presentation skills required. Commitment to supporting a safe and respectful environment required.Physical Demands:Must talk, hear, and sit more than two-thirds of the day. Using hands occurs over two-thirds of the day, while reaching with arms occurs less than one-third of the day. Communicating is required over two-thirds of the day, while climbing, stooping, or crawling is minimal. Must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Our core values are our foundation, the guiding sense of direction for our organization:Social ResponsibilityPatient-CenteredEntrepreneurshipRespect for Human DignityCommitment to Continuous Quality ImprovementFunCHAS Health | Equal Employment OpportunityIn order to provide equal employment and advancement opportunities to all individuals, employment decisions at CHAS Health will be based on merit, qualifications, and abilities. CHAS Health does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity and expression, sexual orientation, national origin, age, disability, or any other characteristic protected by law.