Office Assistant/Receptionist Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence a patient’s vision. Base Pay Range $15.00/hr - $21.00/hr Benefits Competitive wages & sales incentives Immediate advancement opportunities Competitive time‑off package including vacation, volunteer, paid holidays and a personal day Sick pay – accrue per state law Health & wellbeing benefits – medical, life, dental, vision, short‑ and long‑term disability Voluntary/cafeteria offerings Employee assistance program On‑the‑job training & certification Teammate recognition program Duties & Responsibilities Greet patients and customers Answer the telephone professionally Book appointments accurately Confirm appointments Process transactions in the optical billing and point‑of‑sale systems Process medical billing information Organize and file patient and customer records Other duties as assigned Qualifications High school diploma or equivalent Previous experience in an office preferred Basic computer skills Able to handle multiple customer interactions/phone calls at a time Excellent organizational skills Solid interpersonal relationship skills Ability to effectively communicate at all levels Read and write at a high‑school level Operate office equipment (computer, telephone, fax, copier, etc.) Lift 10‑20 pounds Manual and finger dexterity; hand/arm steadiness Operate cash register and optical equipment Work normal and/or extended hours, evenings, nights, weekends as required Travel independently to support company objectives Seniority Level Entry level Employment Type Full‑time Job Function Administrative Industry Wellness and Fitness Services Location Thief River Falls, MN #J-18808-Ljbffr