Office Associate II (Information Specialist) - 0414 (Augusta) Apply
OFFICE ASSOCIATE II
(INFORMATION SPECIALIST)
Opening Date:
March 12, 2024
Closing Date:
March 28, 2024
Location:
Augusta
Position #:
01810-0414
Position Type:
Permanent Full Time
Class Code:
6542
Grade/Salary:
Grade 13 - $34,944.00 - $48,360.00/Annually
The Department of Inland Fisheries and Wildlife is seeking to fill a vacant Office Associate II (Information Specialist) position out of their Augusta headquarters.
BRIEF JOB DESCRIPTION: This is a customer service position with the Departments Information Center that provides support and assistance to the public by answering questions and providing information related to safe and responsible participation in hunting, fishing, and trapping, as well as operation of recreational vehicles. This position also provides guidance to the public about living with wildlife in Maine. This position responds to the public in-person at the MDIFW Augusta headquarters, by phone and by email.
Additionally, this position serves as the receptionist in the front lobby assisting customers as needed. This position assists with the retail sale of merchandise to the public in person at the MDIFW Augusta headquarters.
This position involves the use of computers, entering, maintaining, manipulating, retrieving, and printing data as well as using a variety of other standard office equipment to complete a wide variety of tasks.
Because this position requires extensive daily contact with the public in person, over the phone, and in writing; providing a wide variety of accurate information regarding agency work programs, laws, rules, policies/procedures it requires someone who can provide a high level of professional customer service.
For questions specific to the position, please contact Laura Craver-Rogers by phone at (207) 592-0750 or by e-mail at Laura.Craver-Rogers@maine.gov
MINIMUM QUALIFICATIONS: Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks, and 2) the ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures. All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, and Office Associate I.
HOW TO APPLY: Interested applicants will need to complete and submit an online State of Maine Direct Hire Application, along with a detailed Resume, and Cover Letter at: https://www.maine.gov/nrsc/jobs/index.shtml#ifw
Direct Hire Application forms can be obtained by accessing the NRSC website at: https://www.maine.gov/nrsc/jobs/application.shtml
IF YOU ARE UNABLE TO APPLY ONLINE: Please mail the application materials listed in the \\\\\\\"How to Apply\\\\\\\" section to: Natural Resources Service Center, c/o Kristin McCamish, 32 Blossom Lane, Marquardt Building, Augusta, ME 04333-0155.
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No matter where you work across Maine state government, you find employees who embody our state motto\\\\\\\"Dirigo\\\\\\\" or \\\\\\\"I lead\\\\\\\"as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
- Work-Life Balance Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
- Health Insurance Coverage The State of Maine pays 85%-100% of employee-only premiums ($9,893.52-$11,057.52 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
- Health Insurance Premium Credit Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
- Dental Insurance The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).
- Retirement Plan The State of Maine contributes 13.41% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
- Gym Membership Reimbursement Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
- Health and Dependent Care Flexible Spending Accounts Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
- Public Service Student Loan Forgiveness The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
- Living Resources Program Navigate challenging work and life situations with our employee assistance program.
- Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a childincluding fathers and adoptive parentsreceive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
- Voluntary Deferred Compensation Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
- Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If youre looking for a great next step, and want to feel good about what you do, wed love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
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