Office Coordinator & Admin Support Specialist

Office Coordinator Clayton is a leading single‑family, values‑driven home builder dedicated to attainable housing, sustainable practices and creating a world‑class experience for customers and team members. Responsibilities Administrative Support Assemble, update, and maintain customer files for Home Center processes and compliance, ensuring record retention policies are adhered to. Assist Home Center team members in working with Home Office liaisons to carry out sales, marketing, human resource and other business processes. Assist in preparation of sales packages, complete parts orders, billback requests for payments from manufacturer on covered items, and schedule service through contractors. Communication Liaison Prepare letters, flyers for Home Center promotions, copies, business card requests, and other correspondence as requested by the Home Center Manager. Serve as a point of contact between different departments or individuals within the organization, relaying messages and ensuring effective communication channels. Interact with clients, visitors, and employees, providing assistance and ensuring a positive experience for all. Office Organization and Management Assist customers with general questions, route phone calls and messages accurately and quickly. Assist with office compliance and internal audit preparation. Assist Home Center Manager in collecting invoices, scheduling payment to contractors, making bank deposits, etc. Operate and perform tasks associated with the role of Office Coordinator in Vantage, SES Pro, and My Home Service. Competencies Time Management – Able to manage multiple responsibilities by being organized and keeping on top of important time‑sensitive tasks. Quality Focus – Able to manage the efficiency, accuracy, completeness, and integrity of the work that they produce. Recommend improvements in procedures to continually improve quality. Adaptability – Able to shift course when external influences affect an initial plan and alter standard procedures when necessary, juggling multiple demands as required. Planning and Priority Setting – Identify priorities and develop detailed action plans that include objectives, accountabilities, timeframes, standards, review stages, and contingencies. Composure and Resiliency – Deal effectively with pressure, recover quickly from setbacks, and remain optimistic and persistent even under adversity. Maintain self‑confidence and avoid overly emotional responses in tense or difficult situations. Requirements Proficient in Microsoft Word, Excel, and Outlook Express Able to multi‑task and adapt to changes with ease Strong written and verbal communication skills Possess strong customer service skills High School diploma or equivalent Professional demeanor and appearance Able to comply with all company policies and procedures Must be reliable and dependable Able to work effectively and efficiently in a team environment Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required Experience is a plus Must be able to operate in a sedentary environment; independently operate a computer, phone, copier and other office machinery; occasionally move furniture and complete light cleaning. Compensation Hourly wage ranging from $18.00 to $20.00 depending upon experience. Benefits Full‑time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401(k) programs including investment options and company matching for full and part‑time team members after one year to help achieve financial goals. Additional benefits include paid parental leave, Employee Assistance Programs, paid time off, paid holidays, and more. Clayton offers paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. We encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs. Home Centers are closed on Sundays – we believe in offering a balanced working environment. Clayton is committed to creating an inclusive workplace. Clayton is an equal‑opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. #J-18808-Ljbffr