OFFICE COORDINATOR Opt. 2 (Typing)(Grievance Office) Apply
Agency : Department of Corrections
Closing Date/Time: 11:59 pm, 02/07/2024
Salary: Anticipated Starting Salary $3,848 a month; CBA Applies; Full Range $3,848 - $5,253 a month
Job Type: Salaried Full Time
County: Logan
Number of Vacancies: 1
Plan/BU: RC014
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 35047
While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Corrections must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
Position Overview
The Illinois Department of Corrections (IDOC) is seeking a dedicated office coordinator to work as part of a multi disciplinary team in the clinical department. This position will assist the IDOC facility on processing grievances within the facility. This person will need to have strong attention to detail, integrity and ability to effectively communicate with multiple parties. We encourage all interested and qualified individuals to apply.
Job Responsibilities
1. Provides a general review of initial incoming grievances for indications of Prison Rape Elimination Act (PREA), Americans with Disabilities Act (ADA) or concerns of imminent danger.
2. Serves as unit secretary providing specialized office support functions.
3. Receives and directs phone calls and messages to Clinical Services staff.
4. Copies and distributes grievances, correspondence, memoranda and other reports in an accurate and timely manner.
5. Serves as a member of the internal facility review team, conducting facility reviews in an accurate and timely manner.
6. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
1. Requires knowledge, skill, and mental development equivalent to two (2) years of secretarial/business college, OR completion of high school and two (2) years of related office experience, OR two (2) years of independent business experience.
2. Requires the ability to keyboard accurately 30 words per minute.
Preferred Qualifications (In Order of Significance)
1. Prefers at least one (1) year of working experience dealing with grievances at the workplace.
2. Prefers at least one (1) year of working experience gathering information for report preparation.
3. Prefers at least one (1) year of working experience responding to inquiries from higher level staff and the public.
4. Prefers at least one (1) year of working experience using computer systems.
5. Prefers at least one (1) year of working experience organizing and filing paperwork.
Conditions of Employment
- Requires ability to pass the IDOC/IDJJ background check.
- Requires the ability to pass a drug screen. The use of unauthorized drugs by an employee, regardless of position held, is prohibited.
- Applicants are required to abide by all vaccine and/or other medical standards as set out by the employer.
About the Agency
The Illinois Department of Corrections is a multicultural agency deeply committed to ensuring diversity, equity, and inclusion. This commitment is at the forefront of our operations, hiring, policies and procedures, and training. We recognize the benefit of workplace empowerment, the importance of diversity and fully support an environment where ALL employees are treated fairly, respectfully, and have equal access to opportunities and resources necessary to thrive and contribute to the agencys success. IDOC genuinely values the differences of individuals in our custody and is committed to ensuring a healthy living environment where they feel valued, respected, and included.
Through our commitment to Diversity, Equity, and Inclusion (DEI), we shall establish and uphold agency policies and practices conducive to eliminating all forms of exclusion including, but not limited to, racism, ageism, ableism, sexism, discrimination based on sexual orientation and gender, and religious oppression.
The IDOC team works to serve justice in Illinois and increase public safety by promoting positive change in behavior of individuals in custody, operating successful reentry programs, and reducing victimization.
Employees enjoy excellent benefits, including health, vision, and dental insurance; retirement plan and deferred compensation; state holidays and other benefit time off; and pre-tax benefit programs. The department also offers extensive training and career advancement opportunities.
The Illinois Department of Corrections is proud to be an Equal Opportunity Employer.
Work Hours: 8a-4p Monday-Friday, RDO Sat/Sun
Work Location: Lincoln Correctional Center, 1098 1350th St Lincoln, IL 62656-5094
Agency Contact:
Tiffany Lee
Email: Tiffany.Lee@illinois.gov
Job Family: Office & Administrative Support
This position DOES NOT contain Specialized Skills (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the View Profile link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com click Application Procedures in the footer of every page of the website.
The main form of communication will be through email. Please check your junk mail, spam, or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
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