Office Manager Job Description – Dayton OH

Culligan by Waterco are currently seeking an individual experienced in customer-focused positions to act as our Office Manager in the Dayton OH branch. This position reports to the General Manager of the dealership and is responsible for the management of all day to day office operations, customer service and bookkeeping for both the Dayton OH & Richmond IN branches and will be required to travel between both as needed.

Principal Duties and Responsibilities include but are not limited to:

• Maintains and oversees specific processes for the collection and maintenance of customer data, which includes billing accuracy, aging and preparation of the information for the monthly financial statements.
• Responsibility includes managing and supervising all front desk/clerical personnel including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and discipline consistent with company policy.
• Assists the General Manager with managing the operation by utilizing independent judgment and discretion to review and advise on billing issues, expenditures and budgetary matters for the business.
• Manages and directs all accounts receivable, to include pursuit and follow-up of unpaid balances.
• Ensures correct coding of the accounts payable and accrues expenses as needed.
• Directs collection of on-site employee data related to, among other things, demographics, payroll, employee benefits and employee leave administration. Ensures employee files are maintained in accordance with company policies and procedures as well as federal, state, and local regulations.
• Primary responsibility for assistance with month-end close process. This would include, among other things, accrual preparation and analysis of general ledger/monthly operating statements. Works with General Manage to fully understand operating results and trends.
• Diligently works toward the completion of special projects, request, and assignments as appropriate.
• Serves as the “manager-on-duty” on an as-needed basis which requires regular and predictable attendance in the office
• Assists in sales process as necessary.
• May perform other duties as needed and/or assigned
• Must abide by all company policies as contained in the company employee handbook.

Minimum Requirements:

• Associate or bachelor’s degree in Accounting, Business, Finance or a related field and two (2) years of experience with business office functions; or an equivalent combination of education and experience.
• Three (3) to five (5) years in business office management, finance or accounting preferred.
• Working knowledge of general accounting, billing and collections and expense management practices.
• Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions. Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication.
• Past history of solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the Company.
• Able to perform budget analysis and variance reporting.
• Proficient in using Microsoft Office and ability to operate standard office equipment.
• Able to travel locally between locations (if applicable).

Physical Requirements: 

• Must be able to sit at a computer and type for extended periods of time.

Compensation & Benefits:

Employees of Culligan receive a competitive benefits package and exclusive privileges, including: Medical, Dental, Vision, 401(K), Product Discounts, Paid Time Off

Culligan has over 70 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest “Best Buy” rating, plus the famous iconic “Hey Culligan Man” tagline. Culligan leads the industry in service, support and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries.

The company is strong, profitable, and well-positioned in the market with focus on strategic growth initiatives. The business is expanding in previously under-serviced segments, growing revenue both domestically and abroad, and generating higher-levels of profitability.

Culligan by WaterCo is an Equal Opportunity Employer