Office Manager

About the CompanyBe Optimal Holistic Health CenterAbout the RoleMedical Office Manager - Holistic Health Center Location: Skokie, IL 60077 Company: Be Optimal Holistic Health Center Date posted: October 13, 2026 Pay: $25.00 - $30.00 per hour Job description: Job Overview We are seeking an Office Manager to work the front desk (customer service, checking patients in and out, collecting payments, scheduling, etc) along with overseeing daily operations at our holistic health and wellness center. This role is responsible for managing front desk operations, supporting providers, and ensuring an exceptional patient experience in a collaborative, patient-centered environment. We are looking for our “Super Hero Meets Rockstar” office manager who’s organized, operations-minded, tech-savvy, and thrives in a wellness-driven, fast-paced environment.ResponsibilitiesWorking the front deskOverseeing daily operations of the clinic and front deskManage patient scheduling and appointment flowSupervise administrative staffEnsure excellent patient service and communicationSupport providers with scheduling and operational needsEnsure compliance with HIPAA and privacy policiesIdentify and improve operational workflowsOversee daily operations of the clinic and front deskManage patient scheduling and appointment flowSupervise administrative staffEnsure excellent patient service and communicationSupport providers with scheduling and operational needsEnsure compliance with HIPAA and privacy policiesIdentify and improve operational workflowsTypical Hours: Monday – Thursday, 8:30 AM – 6:30 PM and every other Saturday 8am-4pm.Some later evenings may be needed intermittently as well as Fridays for projects.Days: ☑ Mon–Fri ☐ Weekends ☐ Flexible (see above)Shift: ☑ Day ☐ Evening ☐ Overnight (day and nights and weekends needed)QualificationsMinimum Education: High school diploma (Bachelor’s preferred)Candidates with an associate’s degree and significant relevant experience will also be consideredRequired SkillsExperience 2+ years of office management experience (healthcare or wellness setting preferred)Strong organizational and operational skills, with the ability to prioritize tasks and manage multiple responsibilities effectivelyExcellent communication and interpersonal skills, with a strong focus on patient/customer serviceProactive, hands-on leader who takes initiative and effectively delegates and manages team responsibilitiesCustomer-service oriented, with a caring and supportive approach to patient interactionsAbility to balance empathy with accountability, leading with both compassion and focusPositive and supportive team leader who fosters accountability and collaborationStrong work ethic with a willingness to step in and ensure tasks are completed effectively.Confident and resilient, with the ability to handle direct communication and keep operations moving forwardExperience with scheduling, calendar management, and coordinating day-to-day operationsDetail-oriented with the ability to maintain accuracy in a fast-paced environmentExperience with systems like MacPractice or similarExperience with desktop applications (Google, Microsoft, etc)Required Qualifications Experience 2+ years of office management experience (healthcare or wellness setting preferred)Strong organizational and operational skills, with the ability to prioritize tasks and manage multiple responsibilities effectivelyExcellent communication and interpersonal skills, with a strong focus on patient/customer serviceProactive, hands-on leader who takes initiative and effectively delegates and manages team responsibilitiesCustomer-service oriented, with a caring and supportive approach to patient interactionsAbility to balance empathy with accountability, leading with both compassion and focusPositive and supportive team leader who fosters accountability and collaborationStrong work ethic with a willingness to step in and ensure tasks are completed effectivelyConfident and resilient, with the ability to handle direct communication and keep operations moving forwardExperience with scheduling, calendar management, and coordinating day-to-day operationsDetail-oriented with the ability to maintain accuracy in a fast-paced environmentRequired Skills: Patient schedulingAdministrative operationsCustomer servicePreferred SkillsExperience: healthcare, medical or wellness practice: 1 year (Preferred)office or clinic management: 2 years (Preferred)Preferred Qualifications Experience in a medical, wellness, or holistic practiceExperience with systems like MacPractice or similarExperience with desktop applications (Google, Microsoft, etc)Passionate about holistic health, wellness, or patient-centered careCertifications: Not required (Relevant Certifications / Trainings are a plus)Pay range and compensation packagePay: $25.00 - $30.00 per hourPay Type: ☑ HourlyPay Range: $25-$30 per hourPay Frequency: ☑ Biweekly YESEqual Opportunity StatementNot specified.Additional DetailsBenefits: 401(k)/Retirement Plan Employee discount Health insuranceBenefits ☑ Health Insurance 100% paid in full health insurance benefits PPO (currently BCBS)☑ Paid Leave (for any reason) - up to 40 hours in the first year, active after 90 days (1 day paid leave for every 40 hours worked, up to 40 hours). More may be negotiated after 1 year of employment.☑ Paid