Office Specialist

About Lab FourLab Four’s mission is to become a key workforce development partner in three ways: by providing the best possible technology training to help businesses become more successful; providing the skills and credentials necessary for individuals to secure stable employment in a high-demand industry; and partnering with other non-profit organizations to help our community fulfill its vast potential.As the Office Specialist, you will help us stay organized, solve operational problems, and be efficient in a fast-paced, growing environment.Responsibilities1. Financial Aida. Conduct on-site and virtual Financial Aid presentations – both initial appointments and follow-ups as neededb. Process Financial Aid Applicationsc. Assist Prospective Students with grant applications (GROWWTH, WIOA, etc.) and loan applicationsd. Create loan contracts and invoices for loans2. Registrationa. Daily Check-In Meetings for On-Site Career Specialistsb. Weekly Enrollment Meetingsc. Class Planning and Class Start Confirmationd. Student File Audits (US and International) - ensure that no Student begins class without a complete filee. Class Start Checklistsf. New Student Orientation3. Manage SEVISa. Create and Edit Form I-20 as needed for prospective International Students with approved applications4. Manage Information Sessions for Prospective Studentsa. Manage schedule for both in-person and virtual sessionsb. Coordinate classroom space and refreshments for in-person sessions5. Manage Class Closeoutsa. Ensure completion of Class Exit and Closeout Checklistsb. Manage monthly Pre-Closeout and Closeout Meetings6. Student Concierge7. Manage Testing Centera. Adding/training and removing proctorsb. Site closures for holidays or inclement weatherc. Back-up during rush timesd. Ensure proctors respond appropriately to any requests for additional information from testing companies8. Human Resourcesa. Create and send Offer Letters for On-Site Employeesb. Create New Hire Training Agendas for On-Site Employeesc. Oversee Orientation and Onboarding for On-Site Employees, including execution of the Training Agendad. Support for managing insurance and 401k enrollment9. Accounts Receivable10. Payroll Support11. Collections12. Student Body and Class Announcements – Ensure communication to students whenever the office will be closed (holiday, inclement weather, etc.) or if a class session must be cancelled/rescheduled for any reason13. Manage Office and Office Supply Inventory14. Manage Schedule and Travela. Make all Travel Arrangements (Personal and Business)b. Manage the Director of Operations’ Schedulec. Manage Meeting Schedule / Set up all Meetings in Teams15. Additional Tasks as assigned