Office SupervisorAir General, a third-generation, family-owned, national cargo handling company, is seeking a full-time Office Supervisor for our Denver International Airport (DEN) location.Required skills include: proven leadership skills, customer service, and Air Cargo experience, preferably both international and domestic. Must be able to work in the cargo operation on behalf of the airlines that we are contracted with; and work with the station manager to oversee the day to day operational needs to lead the employees to achieve successful performance.If you are interested in a career with an industry leader that promotes a diverse and inclusive culture, one where employees feel valued and respected, and are encouraged to contribute their unique perspectives, please consider joining us!Responsibilities:Prepare statistics and reports, as required by customer and managers, and distribute to all relevant parties. Maintain logs, files, and statistics as required.Provide details about shipments or handling incidents, which may result in future claims.Keep track of ULD stock, inventory reports, and send appropriate messages as required.Liaise closely with Top Airline Account Coordinators.Conduct spot checks on all office related performance.Ensure DRP entries are correct.Review staff performance and provide OJT as necessary.Ensure all customers are provided with information concerning the status of their shipments.Review and handle all messages requiring immediate responses or special handling. Liaise with manager as required.Ensure customer funds are deposited regularly, in accordance with customer requirements.Survey all work and office areas for neat, clean, and orderly conditions, including all back offices. Areas must be free of debris and any other work safety hazards.Ensure all safety standards are adhered to and all security procedures are complied with.Check daily briefings and ensure all staff are briefed.Perform any other duties as directed by the managers.Requirements:High school diploma or GED required - college degree preferred or equivalent industry experience2 years of continuous office experience2 years of Supervisor experienceMust be able to obtain a valid airport SIDA badgeMust be at least 18 years of ageMust have a valid and unexpired US Driver's licenseMust be able to lift up to 70 lbs.PC proficiency (MS Office applications).Must be able to clearly understand and communicate in English when performing essential job functionsMust be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screensBe available to work varied shifts, including nights, weekends, and holidaysAbility to handle stress in a fast-paced, high-noise environment, and meet deadlinesSome travel may be required for airline specific trainingBenefits Offered:Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts, etc.Paid Time Off and Sick TimePaid Parental Leave401(k) Retirement Plan and Roth after 6 months, company match after 1 yearLife InsuranceTuition Scholarship ProgramCompany Emergency Loan ProgramEarned Wage Access - offered through TapcheckTuition ReimbursementEmployee Assistance Program (EAP)Air General is a third-generation, family-owned, US-based, nationwide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General is dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports.Travel Required: Yes. Some travel will be required based on certain airline training requirements.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Office SupervisorAir General, a third-generation, family-owned, national cargo handling company, is seeking a full-time Office Supervisor for our Denver International Airport (DEN) location.Required skills include: proven leadership skills, customer service, and Air Cargo experience, preferably both international and domestic. Must be able to work in the cargo operation on behalf of the airlines that we are contracted with; and work with the station manager to oversee the day to day operational needs to lead the employees to achieve successful performance.If you are interested in a career with an industry leader that promotes a diverse and inclusive culture, one where employees feel valued and respected, and are encouraged to contribute their unique perspectives, please consider joining us!Responsibilities:Prepare statistics and reports, as required by customer and managers, and distribute to all relevant parties. Maintain logs, files, and statistics as required.Provide details about shipments or handling incidents, which may result in future claims.Keep track of ULD stock, inventory reports, and send appropriate messages as required.Liaise closely with Top Airline Account Coordinators.Conduct spot checks on all office related performance.Ensure DRP entries are correct.Review staff performance and provide OJT as necessary.Ensure all customers are provided with information concerning the status of their shipments.Review and handle all messages requiring immediate responses or special handling. Liaise with manager as required.Ensure customer funds are deposited regularly, in accordance with customer requirements.Survey all work and office areas for neat, clean, and orderly conditions, including all back offices. Areas must be free of debris and any other work safety hazards.Ensure all safety standards are adhered to and all security procedures are complied with.Check daily briefings and ensure all staff are briefed.Perform any other duties as directed by the managers.Requirements:High school diploma or GED required - college degree preferred or equivalent industry experience2 years of continuous office experience2 years of Supervisor experienceMust be able to obtain a valid airport SIDA badgeMust be at least 18 years of ageMust have a valid and unexpired US Driver's licenseMust be able to lift up to 70 lbs.PC proficiency (MS Office applications).Must be able to clearly understand and communicate in English when performing essential job functionsMust be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screensBe available to work varied shifts, including nights, weekends, and holidaysAbility to handle stress in a fast-paced, high-noise environment, and meet deadlinesSome travel may be required for airline specific trainingBenefits Offered:Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts, etc.Paid Time Off and Sick TimePaid Parental Leave401(k) Retirement Plan and Roth after 6 months, company match after 1 yearLife InsuranceTuition Scholarship ProgramCompany Emergency Loan ProgramEarned Wage Access - offered through TapcheckTuition ReimbursementEmployee Assistance Program (EAP)Air General is a third-generation, family-owned, US-based, nationwide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General is dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports.Travel Required: Yes. Some travel will be required based on certain airline training requirements.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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