OKC Route Operations Manager

OKC Route Operations ManagerOklahoma City - Oklahoma City, OK 73149OverviewLevel Experienced Position Type Full Time Job Shift Day Education Level Not Specified Category ManagementDescriptionWHO WE ARE:Imperial began as a one-man coffee company serving Tulsa. Our tremendous growth in traditional vending, micro markets, catering, corporate dining, and coffee services is made possible by our commitment to unmatched service, customer relationships, and cutting-edge technology. For us, everything comes down to making sure our customers are receiving World Class Service. We focus on understanding and fulfilling their needs.Our Oklahoma City location is looking for a Vending Route Operations Manager to help manage and guide our Route Department.Benefits include: Health, Dental, Life, AFLAC, 401k, Vacation, & Holidays.WHAT YOU WILL DO:Manage the daily Schedules, Customers and Route AssociatesCoach, train and team buildAccess and identify business needs and conduct customer analysis to determine customer requirements, determine the impact of products/services on customerIdentify which products, services and features to promote to current customersWork to understand the customers' business and align account strategies to customer goalsAccountability for individual success within a team environmentInnate ability to seek out new ideas, exhibit initiative, and operate in a manner that is both creative and proactiveUse information technology to forward market planning and maximize growthEnsure standards for quality, customer service, health, and safety are being metRespond to customer complaints and commentsCreate and implement merchandise, display plans, and promotionsManage time and deadlinesQualificationsWHAT WE LOOK FOR:Proven relationship builder with unsurpassed interpersonal skills, ability to coach, train and team buildExcellent listening, time management, and communication skillsManagement BackgroundDetail Oriented and strong organization skillsAbility to manage time and deadlinesTask Management - follow through on projectsVending or similar industry knowledge a plusStrong Microsoft Office skills Outlook, ExcelCurrent Valid Driver's License and safe driving historyCustomer Focused, Organized, Innovative, Responsible, Growth Oriented, Integrity, Reliable, Dependable, Adaptable, Influential, Consistent, Enthusiastic, Insightful, Self-ReliantWillingness to travel every day to and from customer site in all weather elements, driving a company vehicleAbility to work well with othersAbility to maintain constant contact with the customers