Position Details
On-Site Help Desk Manager: Lead & Elevate IT Support Apply
A growing IT organization is seeking a Help Desk Manager in Pound Ridge, NY to enhance IT support operations. In this role, you'll lead and mentor the help desk team, develop processes for issue resolution, and ensure customer satisfaction. Ideal candidates will have 3+ years of help desk leadership experience and proficiency in ITSM tools. This position offers a competitive salary between $85k and $110k, emphasizing proactive leadership and operational excellence. #J-18808-Ljbffr
