On-Site Service Representative (Part Time 30) Erlanger, KY

Position Details We’re hiring a part‑time On‑Site Service Representative in Cincinnati, OH . The Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth through customers’ inventory management (KeepStock) program. Service Representatives (OSRs) also work with partners to implement sales strategy and help customers understand how Grainger can provide solutions to their business' MRO needs. You Will: Service multiple customer locations Receive and stock purchased product in designated customer locations, ensuring product stocking levels by scanning for ordering purposes as inventory is depleted. Resolve customer problems promptly to retain and promote customer loyalty. Follow the designated route defined by routing software tools and maintain route guides. Identify continuous improvement opportunities in productivity, process, and cycle time. Comply with safety and inspection requirements of the facility where the service is being provided. Help create new orders by engaging with customers to identify additional product needs. Probe for customer needs during each site visit and work with sales partners to expand Grainger offerings. You Have: 3 years’ experience in a selling or service environment. High School Diploma or equivalent. Ability to lift 25 to 60 lbs and/or work in difficult positions. Collaboration and problem‑solving skills. Ability to handle different technical and operational issues. Valid driver’s license in the state of residence. Required levels of automobile insurance. Compensation and Benefits Hourly base pay: $21.54 to $26.93 per hour. Medical, dental, vision, and life insurance coverage available. Access to up to 50% of your paycheck based on hours worked before payday. 18 paid time off (PTO) days annually for full‑time employees (accrual prorated based on employment start date) and 6 company holidays per year. PTO prorated for part‑time depending on amount of hours. 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts and other benefits. Safety shoes provided (where applicable). Equal Employment Opportunity Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. If you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance. #J-18808-Ljbffr