On-Site Service Specialist (Full Time) Erlanger, KY

Position: Full‑time On‑Site Service Specialist – Cincinnati, OH Compensation This position is hourly. Anticipated base pay range is $21.54 to $26.93 per hour. Rewards and Benefits Medical, dental, vision, and life insurance coverage starts on day one of employment. Access to up to 50% of your paycheck based on hours worked before payday. 18 paid time off (PTO) days annually for full‑time employees (accrual prorated based on employment start date) and 6 company holidays per year. 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, parental leave, and other benefits. Safety shoes provided (where applicable). Position Details We're hiring a full‑time On‑Site Service Specialist in the Cincinnati, OH area. The Onsite Services Specialist (OSS) reports to a Supervisor or Manager of Onsite Services and assists the local KeepStock team in driving inventory management execution and customer service excellence by assisting in the pre‑implementation and implementation process for new KeepStock installations. The OSS assists with customer training and activities related to customer inventory management and works in different customer types and environments. You Will Perform machine break/fix activities for different machines at the customer's site. Implement territory work relating to customer inventory projects. Perform data collection at the customer's site to ensure accurate information for KeepStock implementation. Assist customers with staging, labeling and organizing products at a customer site. Cover PTO and have route‑based responsibilities and activities when needed. Complete product relocation and discontinuation processes. You Have 3 years' experience in customer service or warehouse environment. High School diploma or equivalent. Technical skills and experience solving problems. Ability to lift 25 to 60 lbs or work in difficult positions. Managed several projects simultaneously. Valid driver's license in state of residence. Required levels of automobile insurance. Equal Employment Opportunity We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic. We are proud to be an equal‑opportunity workplace. Inclusion and Accessibility We are committed to fostering an inclusive, accessible work environment that includes providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. If you need a reasonable accommodation during the application, please advise us so that we can provide assistance. #J-18808-Ljbffr