Opera Cloud Implementation Lead

Job Title: OPERA CLOUD IMPLEMENTATION LEAD
Job Location: BOSTON, MA
Job Type: Contract

Job Description:

• Strong client-facing delivery experience
• Stakeholder management, project coordination, risk and escalation management
• Platform & Access Knowledge
• Practical familiarity with Oracle Dev Portal onboarding, API credential provisioning (OAuth), sandbox environments, and Amadeus coordination protocols.
• Ability to navigate and verify technical environment readiness autonomously.
• Excellent communication skills
• Ability to independently drive onsite delivery and cross-functional collaboration.
• Blocker Resolution & Escalation

Preferred Oracle Cloud Infrastructure (Oracle Cloud Infrastructure) Skills:

• Hospitality/Oracle ecosystem relationships.
• Prior onsite lead on migration programmers.
• Hospitality domain exposure
• Hybrid Delivery Methodologies
• Industry & Ecosystem Knowledge

Key Responsibilities:

• Act as the primary onsite point of contact, representing the delivery team and ensuring effective coordination with client stakeholders.
• Manage client communications, understand business priorities, and drive timely resolution of issues and dependencies.
• Build strong stakeholder relationships through proactive engagement, transparency, and effective expectation management.
• Operational Unblocking & Logistics
• Identify risks, unblock challenges, and facilitate escalation management to ensure smooth project execution.
• Work independently onsite while collaborating with offshore teams to align delivery activities and outcomes.
• Provide regular status updates, coordinate cross-functional teams, and ensure successful delivery aligned with client objectives.
• SME Scheduling: Coordinate and lock in Oracle SME availability to support data mapping and integration reviews
• Pilot Readiness: Oversee certification and pilot run logistics directly on the ground.
• Cross-Border Communication: Context Translation: Translate local client business context and feedback to the offshore factory team.
• Status Reporting: Relay technical delivery updates back to client leaders

Education

• Bachelor's or Master of Engineering, or related fields.