About the Role:We are looking for an experienced ERP (JDE) support specialist. In this role, you will focus on operational support, knowledge documentation, and enabling a shift-left strategy to reduce recurring incidents. You will work closely with IT Support and Development teams to stabilize operations and improve long-term system reliability.Your Profile:Proven experience in IT support for ERP systems (preferably Oracle JD Edwards);Minimum of 3 years of relevant experience in ERP support environments (third line support);Innovative mindset with a continuous improvement attitude;Interest in AI, automation, and emerging technologies to improve IT support processes.