This role combines field support, coaching, and business development to ensure our brand standards and customer satisfaction remain strong.

Key Responsibilities

• Conduct on-site inspections and account reviews
• Coach Franchise Owners on operations, financials, and customer service
• Develop action plans to improve service levels
• Support customer relationships and resolve complaints
• Assist with new account placements and walk-throughs
• Identify sales opportunities and extra work revenue
• Track progress, manage CRM updates, and meet monthly business goals

What We're Looking For

• 5+ years commercial cleaning experience (or equivalent)
• 2+ years supervisory/management experience
• Strong technical cleaning knowledge and business acumen
• Excellent communication, organization, and leadership skills
• Hands-on management style; P&L experience a plus

Why Join Us

• Competitive base salary + bonus and commission opportunities
• Full benefits package (health, PTO, more)
• Company-provided vehicle, iPhone, and tools to succeed
• Supportive, team-oriented culture with growth opportunities
• Direct impact on Franchise Owner success and customer satisfaction