Operations Agent - JAX Airport

Operations Agent WantedPromoting seamless airport flow from runway to gate - Operations Agent wanted!Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you.Why work for PrimeFlight?Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility)We are committed to being a leading provider of commercial services within the aviation industryOur teams focus on maintaining a positive working environment and treating all team members with respectWith more than 200 locations across the world, we offer opportunities for career progressionEnjoy a competitive pay scaleSummary OverviewThe Operations Agent is a dynamic role focused on managing and overseeing daily airport operations. This position involves coordinating with various departments to ensure smooth and efficient airport functioning, including monitoring flight schedules, managing gate assignments, and overseeing baggage handling activities. You will also be responsible for ensuring compliance with safety and security regulations, and promptly addressing any operational issues or emergencies. Additionally, this role requires effective communication with airline staff, airport personnel, and external agencies to maintain operational excellence and passenger satisfaction.ResponsibilitiesCoordinate daily operational activities within the airportMonitor and manage flight schedules, gate assignments, and airport resourcesLiaise with airline representatives, ground crew, and air traffic controlEnsure compliance with all aviation regulations and safety standardsRespond to operational issues and emergencies promptlyProvide timely information to staff and passengers regarding flight status and operational changesManage passenger boarding and disembarking processesOversee baggage handling and resolve any baggage-related issuesCoordinate with maintenance teams for aircraft and facility upkeepAssist in implementing emergency response plans and protocolsMonitor weather conditions and their impact on flight operationsPrepare and maintain accurate operational reports and logsFacilitate communication between different airport departmentsParticipate in training and development programs related to airport operationsEnsure a high level of customer service and passenger satisfactionExemplify PrimeFlight customer service and safety standardsPerform any additional duties as assigned by managementQualifications18 years of age or olderEligible to work in the United StatesCommunicate effectively in English (reading, writing, speaking)Minimum of 1 year of experience in airport operations or a related fieldStrong understanding of airport operations and safety regulationsProficiency in using airport management software and systemsAbility to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile DevicesEffectively communicate with colleagues and clients, both in-person and through electronic meansPass a background check and drug screenEligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidaysTo perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.Physical Activity/Working Conditions May Include:Ability to lift up to 70 poundsProlonged standing and walking in an indoor/outdoor environment as applicableMay need to reach with arms and grasp with handsMay need to push, pullMay need to crawl and crouch, at times, in confined tight spacesMay need to bend, stretch, squat, kneelMay need to climb and work at elevated heightsExposure to moderate and at times high noise levelsExposure to Biohazards and/or ChemicalsExposure to outdoor elementsBe able to hear and respond to the spoken voice and to audible alarmsTasks may involve repetitive motions of the arms, wrists, hands and/or fingersSpecific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.