Operations Architect

Job Title: Operations Architect

Work Location: Boston, MA (Hybrid)

Duration: 6+ Months

• Must-Have Skills: Operational Architecture, Capacity & Performance Monitoring, SRE Observability, Operational Readiness, Service Transition, Operational Resilience
• Experience Required: 8 years of experience with the skills listed above
• Nice-to-Have Skills: Same as the must-have skills listed above

Job description:

• Project Nova is a multi-year platform transformation program with Client, building a new cloud-native pharmacy benefit management platform while re-implementing and migrating existing PBM capability and client business in waves.
• Client leads Program Management and Governance, Integrated Delivery Management, and Operating Model and Readiness through an Orchestration Hub that coordinates two delivery arms, capability build and integration/re-implementation, across roughly 16 functional workstreams.
• The Operations Architect owns how the estate runs and is re-implemented over time: run, migration and Day 1 readiness.
• The role is defined jointly with the Right Arm Engineering Lead and ensures target-state designs are operable, resilient and able to cut over safely, covering failure modes, observability, runbooks, capacity and recovery.
• We are looking for an architect who has designed for operations in a high-availability environment and who asks how it is run and how it fails before asking how it is built.

Key Skills: Operations Architect, SRE, Observability, Operational Readiness, PBM