Description:

Overview:
This role will be a key contributor to the Marketplace Partner Payments Financial Operations team with a primary focus on Payments Compliance as well as more general payment related activities.

In this role, you will partner cross-functionally to understand the seller journey, how data is data collected and managed for the purpose of tracking and controlling seller compliance and mitigating the exposure resulting from non-compliance and fraud.

Specific areas of focus include:
How sellers provide and change their tax and payment information
Ensuring that the data is properly formed and verified
Managing data sharing across teams and our payment processors
Ensuring data integrity and adhering to data privacy guidelines
Data analysis and reporting
Process automation and complex system integrations
Implementing internal and regulatory mandates in a user centric context where clarity and consistency of the user experience are leveraged to maximize adoption and minimize seller friction/attrition
Interface design and user interaction flows
Understanding and resolving operational issues in coordination with support teams
Ability to develop user support documentation to be used by support teams
General payments, accounting and finance concepts

Key Success Criteria
Strong analytical aptitude
Driving ownership and accountability
Strong customer advocate
Excellent people skills
Uses data and analysis to drive decisions
Fosters trust with internal partners
Values team dynamics and inputs
Commitment driven
Attention to details
Bias for action

Qualifications
Business/Finance degree with minor in Computer Science/Statistics or Computer Science/Statistics with a minor in Business/Finance
Strong organizational skills (PMP, ACP certification)
Excellent SQL and Excel skills
Ability to analyze large datasets, summarize findings and make actionable recommendations
Experience with agile/lean principles to effectively manage requirements, prioritize workstreams and drive quality implementations

Additional Information :

Will this role be hybrid?

• Yes

If hybrid, how many days per week will need to be in office?

• Preferred 5 in office (Sunnyvale or San Bruno). flexible 3-5 in office.

Top 3 Skills Needed or Required

• Analytics, sql, python basics, payment experience nice to have

What are the day-to-day responsibilities?

• working with stakeholders on payment initiatives

What is the makeup of the team?

• 1 supervisor, overall team 7 associates

Required Skills : SQL

Basic Qualification :

Additional Skills : Business Intelligence Analyst

Background Check : No

Drug Screen : No