Operations Director & Integrator

Director of Operations & IntegratorSpeak Your Way To Cash®Reports directly to the Founder & CEO | Remote | Full-TimePay: $105,00 - $150,000 with bonusThe One-Sentence TestIf the CEO is still assigning tasks, chasing updates, building project plans, or acting as the project manager, this role is not working. The right person can run this company for 30 days without her.The MissionTurn the CEO’s vision into flawless execution — and get her out of the day-to-day entirely.You own the systems, the people, the projects, the launches, the events, the numbers, and the accountability. You are the operating engine of a two-time Inc. 5000 company, freeing the CEO to do the only things she can do: generate revenue, lead thought, sell, speak, build partnerships, and grow the brand.This is not a coordinator seat. It is equal parts operator, integrator, systems architect, project manager, people leader, and business builder. You build the company that runs without the founder.What Winning Looks LikeYou are succeeding when:the CEO spends less than 10% of her time on operations.Every team member knows what to do — without asking the CEO.Every launch, event, and initiative has a documented plan and a named owner.Systems are documented, followed, and continuously improved — not just created.The team is held accountable to results, not activity.The company runs smoothly even when the CEO is fully unavailable.Revenue targets are hit through operational excellence, not heroics.Costs are continuously optimized without sacrificing quality.the CEO receives dashboards, insights, and recommendations — not problems.Your First 14 DaysThis role proves itself fast. By Day 14, you will have audited the business, extracted what lives in the CEO’s head, and stood up the first version of the operating system.Days 1–3 — CEO ExtractionYour first job is to get the company out of the CEO’s head and into documented systems. Through structured interviews, capture:Vision, company goals, and revenue targetsPrograms, offers, and eventsMarketing strategy and the full sales processTeam structure and existing systemsCurrent workflows and decision-making processesBottlenecks, recurring issues, and every place the CEO is still the single point of failureDays 4–7 — Business AuditPerform a complete operational audit across the business:Team structure, roles, contractors, and vendorsSoftware subscriptions and all recurring expensesMarketing, sales, customer success, event, and reporting systemsProject management and SOP infrastructureThen surface the truth: waste, duplicate software, unnecessary spend, inefficiencies, missing processes, automation opportunities, and team gaps. Deliver a written audit with prioritized recommendations.Days 8–14 — System BuildoutDesign and begin implementing the operating system across every core function:Team communication, daily accountability, and weekly planningLaunch management and event managementMarketing execution and sales follow-upHiring, onboarding, and customer successKPI tracking, financial reporting, and executive reportingProject management and SOP managementCritically, build the compliance mechanisms that ensure these systems are actually followed — not just written.Deliverables Due by Day 14CEO Extraction ReportTeam Accountability MapOperations AuditCost Reduction ReportSystems Audit90-Day Operations PlanCompany KPI DashboardSystem Compliance PlanDaily Responsibilities: Team LeadershipLead daily team accountability and remove blockers fast.Monitor priorities and ensure deadlines are met.Coach and develop team members; address performance issues immediately.Project ManagementOwn every active project end to end.Assign owners, track progress, and keep projects on schedule.Escalate risks proactively — before they become emergencies.CEO SupportProtect the CEO’s calendar and filter incoming requests.Prioritize opportunities and keep her focused only on high-value activities.Systems ManagementImprove existing systems and build new ones as needed.Document processes, train the team, and monitor compliance.Launch OversightMonitor registrations, applications, show rates, conversion rates, revenue, and email, SMS, and ad performance — and take corrective action in real time.Event OversightMonitor venues, hotels, speakers, sponsors, production, logistics, and attendee experience to ensure flawless execution.Financial StewardshipMonitor revenue, expenses, cash flow, subscription costs, contractor costs, and vendor agreements — continuously improving profitability.Weekly Responsibilities: Executive Leadership MeetingLead the weekly leadership meeting. Review revenue, sales, marketing, events, operations, team performance, risks, and opportunities — and present recommendations, not just status.Team AccountabilityRun one-on-ones, review KPIs, provide coaching, and create performance improvement plans when needed.Hiring & RecruitingRecruit top talent, interview candidates, manage onboarding, and develop succession plans.Dashboard ReportingDeliver the CEO a single dashboard covering revenue, pipeline, event registrations, lead generation, and marketing, sales, and team performance.Monthly Responsibilities: Strategic PlanningReview company goals, assess progress, recommend adjustments, and reprioritize initiatives.Systems AuditReview all systems, identify bottlenecks, improve efficiency, and increase automation.Cost Reduction AuditReview every recurring expense and identify opportunities to cancel, consolidate, renegotiate, or automate — without sacrificing operational quality.Team Performance ReviewEvaluate every team member on performance, productivity, accountability, and alignment — and make clear staffing recommendations.Capacity PlanningForecast team, event, revenue, and operational capacity ahead of demand.System Ownership & ComplianceYou own all company systems — building them, documenting them, training the team, monitoring compliance, and continuously improving them.The StandardYou are not finished when a system is created. You are finished when the system is consistently followed.You will establish and maintain:SOP libraries and checklistsTraining documentationAccountability structures and KPI trackingRegular compliance reviewsEvery major business function must have a documented and enforceable process.What You Bring7+ years leading operations in a coaching, consulting, events, education, or high-growth business.Proven experience managing launches that generate six and seven figures.Proven experience leading remote teams.A track record of building and implementing operational systems.Strong project management plus financial and operational reporting skills.Fluency with AI tools, automation, and modern business systems.Who You AreYou are a builder who creates order from chaos. You love systems and you love accountability. You ask hard questions and solve problems before they become emergencies. You are comfortable holding high performers to a high standard. You are obsessed with execution.Above all: you can take what lives inside a founder’s head and build a company that runs without them.