Operations ManagerNational DCP, LLC (NDCP) is seeking passionate individuals to join our dynamic team. We are a $3 billion global supply chain management company serving Dunkin' franchisees. We support over 10,000 quick service restaurants in the U.S. and distribute products to more than 40 countries. Dunkin' franchisees turn to our award-winning organization for extraordinary value, cost-savings, quality products and reliable service. Our organization is at the forefront of the industry, and we want you to be a part of our success story.The Operations Manager will be responsible for directing and coordinating the activities of the Warehouse and Fleet teams for the assigned distribution center. The Manager of Operations will interface with the Transportation and Warehouse departments to ensure customer service goals are met while maintaining high standards in safety, service, and efficiency.Location: Burleson, TexasSchedule: Monday through Friday; Day shift; Willing to work varying schedules to learn and support the various Warehouse Operations shiftsResponsibilities1. Builds an open and honest communication line with direct and indirect reports. Interacts daily with the drivers, delivery assistants & warehouse personnel.2. Develops and ensures a positive, supporting and collaborative culture in the Operations group.3. Oversees the tracking of fleet and warehouse performance against the established budget and operational goals.4. Continuously monitors and evaluates the effectiveness of work methods, procedures, controls and staffing to achieve accurate and timely movement of product.5. Ensures all company policies, DOT, OSHA, and all other regulatory bodies are complied with.6. Oversees the hiring, supervision, scheduling, and termination of personnel.7. Forecasts staffing needs based on upcoming events, seasonal changes, etc.8. Responsible for accurate inventory and productivity levels.9. All other duties as assigned.Supervision Exercised: This position has direct supervisory responsibilities.Qualifications BS/BA Preferred5 + years of warehouse operations experience as well as progressive hands-on supervisory/management experience requiredPrevious experience in a Food Distribution environment is preferredFinancial acumen with previous P&L responsibility is preferredProficient in Microsoft Office software; strong focus on Excel, Word, and PowerPointKnowledgeable of OSHA Standards and regulationsSAP experience preferredWMS experience required (Manhattan experience is desirable)Experience using voice selecting applications preferred (Vocollect is desirable)Excellent verbal and written communication skillsPhysical Demands:Ability to perform work at a desk or sit/stand workstation for extended periods of timeAbility to operate a computer keyboard and to view a computer screen for extended periods of timeAbility to interact with employees and/or customers in the Distribution Center or customer locations with multi-temp environments, including Freezer, Refrigerated, and Dry goods areas.Ability to travel to customer locations, other Distribution Centers, Corporate Office, etc. as neededAbility to lift, tug, pull up to fifteen (15) poundsBenefitsWe offer competitive compensation packages and excellent benefits. Our comprehensive offerings include:A variety of affordable Medical, Dental, and Vision coverageFlexible Spending AccountsCompany-paid Group Life, AD&D, Short-Term and Long-Term Disability coverageVoluntary Life and AD&D coverage401(k) retirement savings plan with company matchEmployee Assistance ProgramPaid time off for Vacation. Discretionary time, Sick time, and HolidaysEducation Discounts at Southern New Hampshire University, as well as access to online self-study materials through our internal Learning Management SystemFitness and Wellness Discount and Reimbursement ProgramEmployee purchase discount programsEmployee apparel programBonusJoin Our Team: Ready to take the next step in your career? Apply now to become a part of NDCP and contribute to our mission of delivering innovative supply chain solutions to the foodservice industry. Your journey to success starts here!Equal Opportunity Employer: NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.