Introduction:We are a Privately-Owned Solar Engineering Services firm, focusing exclusively on the development of industry-leading solutions. We develop, design, and sell new products that are highly efficient and include customized installation solutions. Our racking systems have been successfully installed since 2009 for fortune 500 companies, municipalities and major utilities. Our products are the most efficient in the industry, which enhances the overall adoption of solar energy. The company offers a competitive salary with tier 1 benefits of medical, dental, vision and a company supported 401k plan.Our dynamic and growing company needs a motivated Operations Manager, to provide support to our internal engineering, proposals and technical teams. We operate a fast-paced and collaborative office, which includes potentials for growth for ambitious and motivated individuals.Operations Manager - Solar SolutionsAbout the Role: We are seeking a highly experienced Operations Manager to lead our Pre-Sales, Project Coordination, Engineering, Purchasing and Logistics teams. This pivotal role will oversee the entire racking project lifecycle, from initial customer proposals to final delivery, ensuring excellence in technical solutions and customer satisfaction. This individual must sit onsite at our HQ in Cornelius, NC and if not local, must be willing to relocate.Key Responsibilities:Team LeadershipManage and mentor Pre-Sales (Engineering, Technical Support, Procurement, Logistics) and Project Coordination teamsProvide direction, coaching, and performance trackingSet goals and metrics for personal improvementAccountability and metrics creationProblem resolution and corrective actionProcess OptimizationDevelop and improve scalable processes for project delivery and executionLead continuous improvement initiatives to enhance efficiency and productivityOversee quality control processes and documentationTechnical OversightReview and evaluate customer proposals for accuracy and optimal solutionsMaintain UL certifications and necessary testingElevate the technical knowledge and skill set of the teamCustomer RelationsServe as a key point of contact for clients, addressing technical queries and concernsEnsure timely and effective communication throughout project executionDevelop trust-based relationships with client design teams and supply partnersBusiness DevelopmentCollaborate with sales teams to support their effortsAttend industry exhibitions and market functions as neededRepresent DCE Solar professionally in all interactionsQualifications:Business or Technical degree requiredMinimum 3 years of proven management/leadership experienceStrong background in project management, (pre)construction, or technical supportExcellent problem-solving and communication skillsProficiency in Microsoft Office Suite, including 365 Dynamics (CRM)Detail-oriented with strong organizational and multitasking abilitiesAdaptable and self-motivated, thriving in a fast-paced environmentThe ideal individual will align well with our Core Values:TrustExcellenceAccountabilityCollaborationServiceInnovationGratitudeHybrid schedule: WFH Monday and Friday, in office Tuesday-ThursdayJoin Our Team: If you're ready to take on a challenging role that offers significant responsibility and the opportunity to make a real impact, we want to hear from you. Apply now to be part of our innovative solar solutions team!