Position Details
Operations Manager Food Industry Bilingual Mandarin Apply
PRIMARY FUNCTIONS:
The role is responsible for leading and overseeing seafood distribution operations to ensure business growth, operational excellence, and workforce effectiveness. This includes driving seafood sales and market expansion, managing daily distribution center performance, optimizing inventory and costs, and fostering a high-performing team culture. The position collaborates closely with cross-functional departments to align operational strategies with overall business goals and ensure quality, efficiency, and profitability across the seafood division.
The role is responsible for leading and overseeing seafood distribution operations to ensure business growth, operational excellence, and workforce effectiveness. This includes driving seafood sales and market expansion, managing daily distribution center performance, optimizing inventory and costs, and fostering a high-performing team culture. The position collaborates closely with cross-functional departments to align operational strategies with overall business goals and ensure quality, efficiency, and profitability across the seafood division.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Seafood Business Growth
Partner with Sales to expand seafood distribution, develop key accounts, and identify new market opportunities.
Build relationships with suppliers, vendors, and major customers to drive revenue and ensure product quality.
Collaborate with Procurement on inventory, turnover, and shrinkage reduction.
Contribute to pricing, promotions, and marketing strategies to strengthen competitiveness and market share.
Seafood Business Growth
Partner with Sales to expand seafood distribution, develop key accounts, and identify new market opportunities.
Build relationships with suppliers, vendors, and major customers to drive revenue and ensure product quality.
Collaborate with Procurement on inventory, turnover, and shrinkage reduction.
Contribute to pricing, promotions, and marketing strategies to strengthen competitiveness and market share.
Operations & Performance
Develop and execute DC policies, procedures, and operational goals aligned with company strategy.
Oversee daily operations to ensure accuracy, productivity, quality, and regulatory compliance.
Analyze performance metrics to drive efficiency, cost control, and continuous improvement.
Manage budgets, labor, and inventory to optimize operational performance.
Develop and execute DC policies, procedures, and operational goals aligned with company strategy.
Oversee daily operations to ensure accuracy, productivity, quality, and regulatory compliance.
Analyze performance metrics to drive efficiency, cost control, and continuous improvement.
Manage budgets, labor, and inventory to optimize operational performance.
People Leadership
Lead workforce planning, staffing, and scheduling to meet business needs.
Oversee recruitment, onboarding, training, and safety programs.
Conduct performance reviews and manage employee relations, including coaching and corrective actions.
Foster a customer-focused culture emphasizing accountability, service excellence, and teamwork.
Lead workforce planning, staffing, and scheduling to meet business needs.
Oversee recruitment, onboarding, training, and safety programs.
Conduct performance reviews and manage employee relations, including coaching and corrective actions.
Foster a customer-focused culture emphasizing accountability, service excellence, and teamwork.
JOB DESCRIPTION
Collaboration & Strategic Alignment
Partner with cross-functional teams (Finance, Procurement, Marketing, Sales) to align DC operations with business goals.
Support corporate programs, strategic initiatives, and leadership directives as assigned.
Collaboration & Strategic Alignment
Partner with cross-functional teams (Finance, Procurement, Marketing, Sales) to align DC operations with business goals.
Support corporate programs, strategic initiatives, and leadership directives as assigned.
SKILLS AND QUALIFICATIONS:
Proficient knowledge of warehouse operations
Excellent problem-solving skills and leadership qualities
Excellent written and verbal communication skills
Be innovative and able to focus, process and implement initiatives
Solid understanding of financial management
Ability to work with all levels of company staff
Have a strong rapport with business and functional leaders
Must be able to travel extensively within the US. This may consist of driving and flying
Proficient knowledge of warehouse operations
Excellent problem-solving skills and leadership qualities
Excellent written and verbal communication skills
Be innovative and able to focus, process and implement initiatives
Solid understanding of financial management
Ability to work with all levels of company staff
Have a strong rapport with business and functional leaders
Must be able to travel extensively within the US. This may consist of driving and flying
EDUCATION AND/OR TRAINING:
Degree in Business, Operations Management, or related field
3+ years' experience in operations management lead role managing hourly employees.
Strong Sales and Marketing background
Route dispatching experience preferred
Bilingual (English & Mandarin) - This role needs to communicate with Mandarin speaking people.
Degree in Business, Operations Management, or related field
3+ years' experience in operations management lead role managing hourly employees.
Strong Sales and Marketing background
Route dispatching experience preferred
Bilingual (English & Mandarin) - This role needs to communicate with Mandarin speaking people.
WORK CONDITIONS:
(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Office and warehouse environment
Occasional periods of standing or sitting for extended periods of time
Required wearing of appropriate PPE
Exposure to hot/cold weather and loud noises in a warehouse environment
Frequent computer and telephone use
Frequent communication with people throughout the day
(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Office and warehouse environment
Occasional periods of standing or sitting for extended periods of time
Required wearing of appropriate PPE
Exposure to hot/cold weather and loud noises in a warehouse environment
Frequent computer and telephone use
Frequent communication with people throughout the day
EQUAL OPPORTUNITY EMPLOYER:
We emphasizes and provides equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.
We emphasizes and provides equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.
