Operations Manager - Golf Experience

Company Description

TruGolf Cherry Hill is a brand new premium indoor golf entertainment venue in South Jersey. We combine cutting edge golf simulators, a full bar, and kitchen to create an immersive, fun experience for both serious golfers and casual players. Our mission is to make golf more accessible, social, and enjoyable for everyone in the community.

Role Description

The Operations Manager - Golf Experience will play a key leadership role in launching and running daily operations at our new Cherry Hill facility. This position is responsible for overseeing all golf simulator bay operations, staff leadership, guest experience, safety protocols, leagues/memberships, and driving revenue across golf and bar areas.

Key Responsibilities

• Oversee daily operations of all premium golf simulators.
• Manage tee times, leagues, memberships, and simulator utilization to maximize revenue
• Lead, train, schedule, and develop the operations team
• Deliver exceptional guest experiences for both serious golfers and casual players
• Collaborate closely with team on integrated golf as well as bar/dining events and upselling
• Monitor KPIs (bay utilization, revenue per player, labor costs, guest satisfaction) and implement improvements

Qualifications

• 2 - 5+ years of experience in golf operations, indoor simulators, bowling/entertainment venues, sports leagues, or hospitality management
• Strong passion for golf and understanding of the game is a plus
• Proven leadership and team management skills
• Excellent customer service and problem solving abilities
• Experience with event planning and execution is a big plus
• Flexible availability including evenings, weekends, and holidays
• ServSafe or NJ Responsible Alcohol Service certification is a plus

What We Offer

• Competitive base salary $50k–$65k + performance bonus
• Complimentary golf simulator access & golf perks
• Ground-floor opportunity to grow with a new premium venue