The Operations Manager is responsible for overseeing the day-to-day operations of the organization, including staff management and facility operations. This role ensures that people, processes, and resources work efficiently to meet organizational goals while maintaining a safe, productive, and well-organized work environment.

This position can be located in the Mansfield or Grand Cane facility.

Key Responsibilities

Operational Oversight

• Manage daily operations to ensure efficiency, quality, and consistency across all functions
• Develop, implement, and improve operational processes and procedures
• Monitor performance metrics and address operational issues proactively

People Management

• Supervise, coach, and support staff to ensure productivity and engagement
• Schedule and allocate staff resources effectively
• Conduct performance evaluations and support training and development initiatives
• Enforce company policies, procedures, and standards

Facility Management

• Oversee facility operations, maintenance, and safety standards
• Coordinate repairs, vendors, and service providers as needed
• Ensure compliance with health, safety, and regulatory requirements

Planning & Coordination

• Collaborate with leadership to align daily operations with strategic objectives
• Assist with budgeting, cost control, and resource planning
• Communicate operational updates and challenges to leadership

Requirements

• Proven experience in operations management or a similar leadership role
• Strong people management and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Excellent communication and problem-solving skills
• Proficiency with basic office software and operational systems