Operations Manager

AAA Cooper Transportation, founded in 1955, is an asset based multi-regional trucking company providing less-than-truckload, truck load, dedicated contract carriage, brokerage and international services. With directly operated facilities in the Southeast, Southwest, Midwest and Puerto Rico and partners carriers with coverage into Canada, Mexico and across the globe, AAA Cooper Transportation can service nearly all transportation needs. Operation Managers are a vital part of customer relations and are responsible for ensuring that customers' freight is delivered on time and damage free. As a full-time AAA Cooper Transportation employee, you will enjoy benefits such as: Health, Dental and Vision Insurance Health Savings Account contributions 401k with company match Company paid life insurance Long Term Disability Dependent Life Insurance Accidental Death & Dismemberment Insurance Wellness programs Paid Holidays Paid vacation Weekly direct payroll deposits Safety and Performance Rewards Program Tuition Reimbursement Program Employee Assistance Program Job Responsibilities Lead, educate and develop new employees Plan daily manpower needs to ensure customers' freight is delivered and picked-up timely and damage free Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight Monitor dock to ensure proper loading techniques Evaluate and reconfigure route structures and bids based on local tendencies and characteristics Conduct safety meetings and facilitate quality groups Monitor and analyze all opportunities to improve efficiencies Monitor actual performance data and gather information for performance reviews Assist Operation Supervisors as needed: conduct pre-shift meetings; implement company policy Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required Job Requirements Qualifications: Must possess high school diploma or equivalent 5 years previous supervisory experience in the LTL industry Must be able to travel as needed Basic written and verbal communication skills (documentation, communication with peers, supervisors, etc.) Strong communication skills (written, oral and visual) Thorough knowledge of the LTL industry, DOT rules and regulations, OSHA laws, hazardous materials regulations, NMFC and tariff rules, and company policies and procedures, preferred Able to work in a remote location, taking self-initiative without requiring immediate local supervision Multi-task oriented and possess good organizational skills Knowledge of Microsoft Office and Internet Category: Service Center Leadership #J-18808-Ljbffr