Job Title: Operations Manager (Planner IV) (1 Opening)

Job Location: Springer 203 Mitchell Lane, New Castle DE 19720 (Onsite)

Shift: 1^st Shift

Type: 12 Months

Job Description:

This position will serve as the Operations Branch Manager for the Overdose Response Center (ORC). The Overdose Response Center is the division's near real-time data analytics and deployment/operations center for responding to the opioid/overdose crisis statewide. Outreach and partner teams are deployed by the ORC 7-days a week to engage and support communities through targeted outreach at the neighborhood level, and ultimately with specific individuals. Additionally, deployment plans will be made with partner agencies and other community deployable assets.

Responsibilities:

Provide day-to-day supervision for ORC Operations Branch Staff (including Planners and Data/Intelligence Analysts)

Establishment of ORC processes and procedures with leadership

Development and finalization of weekly Deployment Orders and Response Plans for PORT and other deployable assets

Assisting in data analysis and decision making to create deployment orders and response plans, -Compiling and submitting the weekly briefing plan, including all deployment plans, and other reports as requested by leadership

Investigate planning/deployment concerns and recommend solutions to the ORC Director for ORC operations

Other duties as assigned to assist ORC operations and overdose response efforts.

Additional Duties:

• Travel Required

SPECIAL NOTE:

All individuals assigned to the ORC will be required to flex their schedules to staff the center for regular 7-day week operations and during peak times (not including major holidays). This includes covering weekend shifts and evening shifts, depending on current trends. Alternate work schedules to cover these shifts regularly will also be considered.