Operations Manager

About ChekhubChekhub builds operations software for data centers and other mission-critical infrastructure. Frontline teams use our platform to run procedures, maintenance, rounds, and change control with clarity and precision. We’re a growing B2B SaaS company headquartered in Raleigh, and we’re building the internal operations to match the pace of our customer growth.About the RoleWe’re hiring an Operations Manager to keep the business running smoothly as we scale. You’ll own day-to-day business operations, including people operations, contracts, vendors, and finance coordination. You’ll also improve the processes behind them so they hold up as the team grows. You’ll report directly to the CEO and work closely with leadership on company priorities. This is a hands-on generalist role for someone who likes ownership, notices what needs fixing, and stays organized when priorities shift quickly. This is an in-office role in Raleigh.What You’ll DoRun people operations through our HR platform: onboarding and offboarding, benefits administration, employment documentation, and policy upkeepCoordinate with our security team on new-hire access provisioning, policy acknowledgments, and offboarding access removalCoordinate hiring logistics with leadership and keep improving our onboarding program so new hires get productive quicklyManage vendor and employment agreements, from drafting and redlines through signature and recordkeepingOwn vendor and software relationships: track licenses and spend, manage renewals, and evaluate new toolsPartner with accounting on vendor payments, invoicing, payroll, and budget trackingPartner with our customer operations lead on contracts, renewals, and escalations involving nonstandard termsBring operational and customer input into product planningDocument and improve internal processes so they scale without adding frictionLead internal projects across teams from planning through completionManage the office and lead administrative staffWhat You Bring4+ years in business operations, ideally at a B2B SaaS company or startupExperience working directly with a CEO or senior leadershipGeneralist range: comfortable moving between people, contracts, vendors, and finance in the same weekHands-on HR administration experience, including onboarding, benefits, and employment documentationComfort reading and managing contracts, including NDAs, MSAs, order forms, and vendor agreementsStrong organization, clear writing, and sound judgment with confidential company, employee, and customer informationInitiative: you spot what needs fixing, propose a plan, and follow throughA steady approach: you make good calls with incomplete information and prefer direct feedback, both giving and receiving itCurrent residence in the Raleigh, NC areaNice to HaveExperience with a PEO or HR platform (TriNet, Rippling, Zenefits, or similar)Experience at a company with fewer than 50 employeesBackground in data center, facilities, or enterprise softwarePHR, SHRM-CP, PMP, or a similar certificationRegular use of AI tools to work more efficientlyWhat We Offer100% of employee health insurance premiums covered, with dependent coverage availableEligibility for stock options under our equity incentive planFlexible, unlimited PTOReal ownership over how a growing SaaS company runsOffer contingent on a background check.How to ApplyApply directly on LinkedIn or submit your resume to careers@chekhub.com