Operations Manager - Warehouse Transformation & Operational Excellence

Operations Manager\n
\nWarehouse Transformation & Operational Excellence\n
\nLocation: King of Prussia, PA | Full-Time | OnsiteFuture Director of Operations Track\n
\nBuild the Future of Our Operations\n

ConnectUs is looking for a highly driven Operations Manager to lead the transformation of our warehouse and operational infrastructure.

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This is not a traditional warehouse management role.

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We are seeking a hands-on operational leader who thrives on fixing broken processes, implementing technology, eliminating inefficiencies, and building scalable systems.

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Our warehouse operation has significant opportunities for improvement. We need someone who can assess the current state, identify bottlenecks, implement best practices, introduce technology, and create a high-performing operation capable of supporting future growth.

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This role is designed for someone who wants to build something meaningful, create lasting impact, and grow into a Director of Operations leadership position.

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If your greatest professional accomplishments involve process improvements, technology implementations, operational turnarounds, automation, Lean initiatives, or building scalable infrastructure, we want to talk with you.

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What You'll OwnWarehouse Transformation & Operational Excellence\n
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You will be responsible for evaluating, redesigning, and improving every aspect of warehouse operations.

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This includes:  

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• Assessing current workflows and operational bottlenecks
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• Eliminating inefficiencies and non-value-added activities
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• Improving warehouse layout, flow, and productivity
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• Reducing manual processes through technology and automation
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• Establishing scalable operating procedures
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• Creating operational visibility through reporting and KPIs
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• Driving a culture of accountability and continuous improvement
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Success in this role will be measured by your ability to transform operational performance, not simply manage day-to-day activities.

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Process Improvement & Continuous Improvement Leadership\n

You will:

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• Lead process mapping and workflow redesign initiatives
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• Implement Lean principles and continuous improvement methodologies
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• Standardize operational processes and work instructions
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• Identify and eliminate waste throughout warehouse operations
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• Improve throughput, cycle times, inventory accuracy, and labor efficiency
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• Establish sustainable operating disciplines that support long-term growth
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Experience with utilizing and implementing any of the following is highly desirable:

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• Lean Operations
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• Six Sigma
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• Kaizen
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• 5S
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• Value Stream Mapping
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• Root Cause Analysis
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• PDCA
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• DMAIC
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• Visual Management Systems
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We value results more than certifications.

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Technology & Systems Implementation\n

A key responsibility of this role will be leveraging technology to improve operational performance.

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You will:

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• Evaluate existing systems and identify opportunities for improvement
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• Lead implementation and optimization of warehouse technologies
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• Improve inventory management processes and system utilization
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• Partner with internal technology teams and external vendors
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• Support ERP, WMS, and workflow automation initiatives
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• Create reporting dashboards and operational visibility tools
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• Drive adoption of new systems and technologies across the operation
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Ideal candidates have experience utilizing and implementation with:

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• Warehouse Management Systems (WMS)
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• ERP platforms
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• Inventory Management Systems
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• Barcode / RF Scanning Solutions
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• Workflow Automation Tools
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• Business Intelligence Platforms
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• Operational Reporting Dashboards
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• AI or automation technologies
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Data Driven Operational Leadership\n

You will use data to drive decisions and prioritize improvement opportunities.

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Key metrics may include:

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• On-time order fulfillment
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• Order Accuracy
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• Inventory Accuracy
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• Throughput
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• Labor Productivity
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• Cost Per Order
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• Order Cycle Time
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• SLA Performance
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• Capacity Utilization
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• Backlog Management
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You should be comfortable identifying trends, diagnosing problems, and translating operational data into action plans.

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Leadership & Change Management\n

Transforming operations requires transforming behaviors.

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You will:

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• Lead warehouse teams through process and technology changes
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• Build trust and credibility with frontline employees
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• Create accountability and performance standards
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• Train teams on new processes and systems
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• Drive adoption of operational improvements
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• Foster a culture focused on ownership, problem-solving, and continuous improvement
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We are looking for a leader who can gain buy-in, not simply enforce compliance.

What We're Looking ForBuilder Mentality
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You enjoy creating, improving, and transforming.

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You are energized by opportunities to:

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• Fix broken processes
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• Implement systems
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• Eliminate inefficiencies
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• Build scalable infrastructure
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• Drive measurable business improvements
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You don't simply maintain operations. You improve them.

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Systems Thinker\n

You naturally see how processes, people, technology, and data connect.

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You can identify root causes, not just symptoms.

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You think about scale, sustainability, and long-term impact.

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Technology Driven Operator\n

You view technology as a business enabler.

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You have successfully implemented, optimized, or significantly improved operational systems.

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You are comfortable partnering with developers, technology teams, vendors, and stakeholders.

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Ownership Mentality\n

You don't wait for direction.

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You identify opportunities.

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You solve problems.

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You take responsibility for outcomes.

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Continuous Improvement Mindset\n

You challenge the status quo.

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You ask why. A lot. 

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You constantly seek better ways to operate.

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You are never satisfied with "because we've always done it this way."

Required Qualifications\n

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• Bachelor's degree preferred in Supply Chain, Engineering, Operations Management, Business, Information Systems, or related discipline
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• 5+ years of operations, warehouse, manufacturing, distribution, or supply chain experience
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• Demonstrated success improving operational processes with measurable results
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• Experience leading process improvement initiatives
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• Strong analytical and problem-solving skills
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• Experience working in fast-paced, growth-oriented, entrepreneurial environments
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Preferred Qualifications\n

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• Experience transforming highly manual or inefficient operations
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• ERP or WMS implementation experience
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• Lean, Six Sigma, Kaizen, or continuous improvement experience
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• Warehouse automation or workflow automation experience
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• Project management experience
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• Inventory control and warehouse optimization expertise
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• Experience creating KPI dashboards and operational reporting
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• Cross-functional leadership experience
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Success in the First 12 Months\n

A successful candidate will:

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• Complete a comprehensive operational assessment
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• Identify and eliminate major operational bottlenecks
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• Implement measurable productivity improvements
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• Improve inventory accuracy and operational visibility
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• Standardize critical warehouse processes
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• Introduce technology and automation where appropriate
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• Establish KPI reporting and accountability systems
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• Create a scalable operational foundation for future growth
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Growth Opportunity\n

This position is designed to evolve into:

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Operations Manager → Director of Operations\n
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High performers will have the opportunity to:

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• Lead larger operational transformation initiatives
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• Expand leadership responsibilities
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• Drive company-wide process improvement efforts
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• Build and lead larger operational teams
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• Influence long-term operational strategy
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Compensation & Benefits\n

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• Competitive Base Salary
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• Performance-Based Bonus
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• 401(k) with Company Match
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• Medical, Dental, and Vision Insurance
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• Paid Time Off and Company Holidays
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• Career Growth and Leadership Development Opportunities
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Our Core Values\n

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• Do What You Say
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• Appropriate Sense of Urgency
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• Customer First
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• Do the Right Thing
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• Continuous Improvement
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• No Assumptions
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Final Thought\n

We're not looking for someone to manage the warehouse as it exists today.

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We're looking for someone who can help build the warehouse operation we need for tomorrow.

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If you've successfully transformed operations, implemented systems, improved processes, and created measurable business impact, we'd love to meet you.

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