Summary:
This role involves managing customer interactions, creating work orders, and maintaining records using Excel spreadsheets. The position requires strong organizational and customer service skills along with proficiency in Microsoft applications.

Position Info:

• Title: Operations Specialist
• Client: American Water
• Duration: 12 Months
• Location: 100 Walter A. Gaines Way Lawnside, NJ
• Work Mode: Onsite

Responsibilities:

• Create and manage work orders for service or investigative tasks
• Maintain and update Excel spreadsheets for tracking and reporting
• Handle customer interactions via phone, email, and in-person meetings
• Investigate and resolve customer inquiries or issues

Skills/Qualifications:

• Proficiency in Microsoft applications, including Outlook and Excel
• Strong customer service and communication skills
• High School Diploma required
• Valid Driver's License required