Operations Specialist Weekends (Non-Dedicated)

Operations Specialist AfterhoursThe Operations Specialist Afterhours position works Friday - Monday, 8a - 7p. This nonexempt position is responsible for maintaining the afterhours and weekend operations on behalf of the company by taking complete responsibility ensuring that all customer requirements are completely met.Essential Duties and Responsibilities:Complete accurate and timely scheduling and dispatching of trucks to ensure that the flow of product in and out meets customer demands.Negotiate with transportation providers to obtain the best rates and service.Monitor shipments from pickup through delivery so that accurate, up-to-date information can be provided regarding any shipment (track & trace)Provides constant communications of service issues to appropriate personnel and departments, both internal and externalUpdate and maintain transportation management and operations system.Prioritizes tasks and workload to focus on issues that directly impact quality and service performance.Adheres to company standards on customer satisfaction, accuracy, and timeliness.Proactively identify problems and swiftly implement the appropriate solutions.Provide complex problem resolution and provides guidance to others.Utilize specialized industry and company computer systems and procedures, reference materials/documentation and personal industry knowledge to process client shipments.Maintains regular, timely, and consistent attendance at work.Flexibility to work overtime as needed.Consistently demonstrate professional, respectful behavior to all.Knowledge/Skills/Abilities:AS400 experienceProficient with computer and Microsoft Office applicationsExcellent data entry/keyboard skillsStrong interpersonal skills to effectively interact with carriers and drivers.Excellent problem-solving skills with the ability to seek alternative solutions.Self-directed, displays initiative and can work independently.Organizational and time management skillsUnderstands the basic concept of supply chain.Team player with proven ability to work under pressure.Strong attention to detail with excellent follow-upExcellent communications skills, both written and oralAttention to detail.Must be fluent in English.Bilingual a plus.