Position Title: Financial Operations Supervisor Purchasing

Overview
PlanMember is on the lookout for a Financial Operations Supervisor to lead and manage essential purchasing operations within our financial services framework. This role is key to ensuring the seamless execution of financial and administrative functions, supporting a team dedicated to maintaining accuracy, compliance, and operational efficiency.

In this leadership position, you'll collaborate with cross-functional teams, serve as the department's Subject Matter Expert (SME), and work closely with the Director of Operations to align departmental processes with company objectives. We're seeking a proactive leader with exceptional organizational skills, sharp attention to detail, and the ability to inspire and develop a team.

Key Responsibilities

• Team Leadership: Plan, prioritize, and oversee daily team tasks to ensure accurate and efficient processing of operations.
• Process Oversight: Approve and reconcile departmental ACH and wire transactions, verify trade files, and ensure compliance with deadlines.
• Problem Solving: Act as the first escalation point for the department, resolving complex issues and identifying trends in service and research requests.
• Process Improvement: Monitor, track, and report on the implementation of process enhancements, ensuring alignment with policies and procedures.
• Training & Mentorship: Lead team meetings, conduct one-on-one developmental sessions, and provide training to enhance team members' skills and career growth.
• Compliance Management: Ensure strict adherence to company policies, standard operating procedures (SOPs), and regulatory requirements.
• Project Coordination: Manage internal projects, liaise with stakeholders, and ensure timely completion of deliverables.
• Client Education: Present the department's role to sales representatives and their teams, promoting clear understanding of operations.

What You'll Bring

Core Skills & Competencies:

• A commitment to excellence, accuracy, and integrity in every task.
• Strong attention to detail, with the ability to identify and prevent errors.
• A proactive approach to maintaining compliance with relevant regulations and policies.
• Exceptional communication skills, capable of conveying ideas clearly and professionally.
• A collaborative mindset and a natural curiosity to understand systems, processes, and people.
• Intermediate proficiency in Microsoft Office 365 (Excel, Word, and Outlook).

Service Principles BeEPIIC Framework:

• Belonging: Cultivate a culture of respect and collaboration to drive collective success.
• Empowerment: Encourage team members to take initiative and drive impactful decisions.
• Pride: Embody a sense of excellence and respect for colleagues, clients, and community.
• Integrity: Build trust through consistent, dependable, and ethical practices.
• Innovation: Adapt to change with creativity and forward-thinking strategies.
• Customer Centricity: Place the customer at the center of every decision and interaction.

Qualifications

• Education: High school diploma required; a bachelor's degree in Finance, Accounting, Business Administration, or a related field is highly preferred.
• Experience: Minimum of four years in financial services or operational roles, with prior leadership experience being an advantage.
• Certifications: FINRA Series Licenses (SIE & Series 6) are required, with Series 7 strongly encouraged.

This role offers an excellent opportunity to lead and inspire a team while driving operational excellence in a fast-paced and evolving financial services environment. If you're passionate about compliance, leadership, and customer service, we'd love to hear from you.

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