Operations Team Lead - Full Time

Operations Team LeadThe Operations Team Lead is responsible for the execution of all back of house functions in the store; including leading the operational process, unloading trailers, processing new receipts, price changes, merchandise return management, and housekeeping. The Operations Team Lead is expected to achieve operations timelines and Carton per Hour (CPH) and Units per Hour (UPH) goals. The Operations Team Lead is a non-exempt position.Essential Functions:Perform the operational process and support operations functions related to inventory control such as accepting truck manifests, returns to vendor, transfers, mail outs/delivery, store supplies ordering and model best practicesPlan ahead and properly prep receiving area for expected merchandisePrep whiteboard communications with manifest information and other needed itemsAssign associate roles during the receiving (unload and sort), merchandise processing/prepping, and stocking process and ensure that they completely understand each of their functionsMaintain the cleanliness and organizational standards for the receiving area and stockroomDevelop and work from a daily prioritized workload planProcess transfers, returns to vendors (RTV), damages, and mark out of stock (MOS) merchandise in partnership with Asset ProtectionLead the maintenance tasks including light bulb replacement, ceiling tile replacement and replacing sales floor and maintenance suppliesBail cardboard and prepare plastic for recyclingEnsure the cleanliness of the sales floor and the receiving area following processing on truck daysHousekeeping includes being responsible for the cleanliness of the facility specifically the restrooms, associate lounge, and office areas. (Note: if applicable, specific stores may have 3rd party cleaning service)Maintaining a safe shopping and working environmentSupport the Omni functions in the store including picking, packing and shipping customer ordersOpen and close the store, including weekendsApprove select point of sale transactions such as returns and voidsResolve customer service issues as neededUnderstand and be able to use all building operating systemsEducation / Experience Requirements: Position Contribution Level: Intermediate LevelMinimum Education & Experience:High School Diploma or GED equivalentRead and speak EnglishAbility to read and adhere to all policy and procedure manualsPreferred Education & Experience: Retail Operations ExperiencePhysical Requirements:Must be able to lift between 10 lbs to 72 lbs at floor level and/or team lift when necessaryAbility to push or pull 100 lbs to 500 lbs carts to sales floorAbility to operate a computerAbility to work unsupervisedAbility to stand for long periods of timeAbility to push / pull receiving equipment weighing up to 500 lbs such as rolling flats, z-racks and pallet jacksReporting Relationships: Supervisor: Operations Team Manager, Merchandise Team Manager or Assistant Store Manager-MerchandisingAccessibility Guidelines: Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at HRSharedServices@Belk.com. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process.We are an Equal Opportunity Employer: We treat all our associates and candidates as equals. We require all associates and managers to do so too and comply with employment laws and regulations. All personnel actions are conducted in the spirit of equal employment. We are committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.