Provide support for JDE primarily in Finance module and other surrounding interfaces and peripheral systems

Possess good understanding of Accounts Payable Accounts receivable General Ledger Fixed Assets Project Cost Management business processes

Experience in oil and gas industry is preferable

Must have experience of leading a JDE Support project in an onsiteoffshore model

Triage andor resolve Incidents prioritize and thereafter track to closure in ServiceNow

Provide fix for issues or drive issues to resolution by escalating to respective stakeholders

Assist compliance team with their Audits as needed

Lead andor support Root Cause Analysis RCA

Work on bulk data update requests

Identify and lead problem management tickets to eliminate or Shift Left or automate

Documentation Standard work creation resulting in left shift

Process gap identification and remediation

Generate ideas for incident reducing automation

Maintain recurring issue tracker and remediation plan

Month end monitoring and support process status communication

Work from client office based out in Desmoines Iowa and serve as a liaison between IT and business users

Work closely with the LTIMindtree project manager and client business teams

Coordinate with LTIMindtree team based out in India and USA

Must understand the JDE SDLC process test script creation and should be able to handle functional testing ICRP and UAT

Additional Inputs:

Oracle JD Edwards Finance Consultant