Order Allocation & Open Order Coordinator

Order Allocation & Open Order CoordinatorPosition Type: Full-Time / OnsiteSalary Range: $75,000–$90,000Job Department: Soft Home Division/ PillowsESSENTIAL DUTIES AND RESPONSIBILITIESThe Order Allocation & Open Order Coordinator will be responsible for managing inventory allocation, tracking open orders, and coordinating with internal teams and warehouses to ensure timely and accurate order fulfillment.Allocate available inventory to customer orders using AIMS.Manage open orders, including reviewing inventory availability, delivery dates, and order status.Coordinate with warehouses to confirm inventory availability and shipment status.Identify shortages, delays, and allocation issues, and work with the appropriate teams to resolve them.Work with sales teams to understand customer priorities and shipping requirements.Coordinate with purchasing to track incoming inventory and update expected delivery dates.Maintain accurate order records and prepare allocation and open order reports.Communicate order changes, shipment updates, and potential fulfillment issues to the appropriate teams.Perform related duties as assignedCOMPETENCIESStrong organizational skills with exceptional attention to detail and accuracy.Ability to multitask, prioritize responsibilities, and manage competing deadlines.Proficient in Microsoft Office Suite, particularly Excel and Outlook.Experience with AIMS or similar inventory and order management systems preferred.Strong analytical and problem-solving skills to identify and resolve order discrepancies.Excellent written and verbal communication skills.Ability to work independently and collaboratively with sales, purchasing, and warehouse teams.Strong follow-through and ability to work in a fast-paced environment.Understanding of wholesale operations, inventory allocation, and order fulfillment processes.EDUCATION AND EXPERIENCE4+ years of experience in order allocation, open order management, inventory control, or wholesale operations preferred.