TITLE: Order Management Analyst

POSITION TYPE: Full Time (W2)

LOCATION: Englewood Cliffs, NJ

ABOUT WorldLink:

WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.

Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.

We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.

For more information about our craft, visit .

WHO we’re looking for:

We are looking for a Order Management Analyst who will be responsible for supporting customer and company requirements for order and/or account management based on account portfolios, entry and maintenance of purchase orders, chargeback processing, working with various departments to support order processes and support team.

Role and Responsibilities:

• Order Management processing for accounts and related account procedures.
• Maintaining account portfolios for ordering, tracking, customer and company requirements.
• Chargeback processing
• Return processing
• Informing order status and support inquires for direct Account Customers.
• Process improvements/efficiencies.
• Support Team Members for order processing and account portfolios.
• Ad Hoc Reporting.

Required Experience and Education:

• 3-5 years of related experience.
• Bachelor's degree in related field - Masters is a plus.
• SAP experience is required.
• EDI experience.