Job Summary

- Support wholesale retail operations in the beauty industry by maintaining order data accuracy across internal systems and retail partner portals.
- Download customer orders from SPS Commerce EDI and organize order data into master files.
- Compare order quantities with warehouse inventory to verify fulfillment status.
- Enter data accurately into systems, ensuring no duplicates.
- Manage and track customer order details (quantities, amounts by SKU) on a weekly and monthly basis.
- Process customer orders efficiently by coordinating with cross-functional teams.
- Monitor, update, and troubleshoot REACH orders, ASNs, and invoices in SPS Commerce.
- Ensure correct submission of vendor allowances/discounts.
- Submit shipment information and billing invoices to customers.
- Confirm orders, including pricing validation and shipping window adjustments.
- Provide customer service, including troubleshooting and issuing credit/return orders.
- Collaborate with finance and warehouse teams for order investigations.
- Handle high volumes of vendor and purchase orders efficiently.
- Hybrid role based in California (on-site 3 days/week, Tuesday Thursday); contract-to-hire position.

Requirements:

- Bachelor's degree (preferably in Supply Chain Management or related field).
- 2-4 years of order management, data entry, or sales support experience with a wholesale or retail beauty brand.
- Experience with retailer portals and EDI transactions.
- Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, report creation).
- ERP system experience (SAP preferred) is a plus.
- Strong communication, multitasking, and process improvement skills.
- Ability to work in a fast-paced environment and manage large order volumes.