Outbound Operations Manager, Supply Chain

Job Summary The Outbound Operations Manager is a strategic leader who oversees the successful implementation of outbound operations for their respective center location. Reporting to the General Manager or Assistant General Manager, this role ensures all outbound teams, operations and activities are managed properly and adhere to safety and compliance regulations. The Outbound Operations Manager ultimately ensures that strategic priorities for outbound operations are implemented throughout all outbound activities, while also promoting a culture of engagement, empowerment and problem‑solving amongst all teammates. Responsibilities Collaborate with GMs to implement operational strategies that optimize efficiency and productivity. Set strategic performance expectations, monitor outbound team productivity, and troubleshoot as needed. Lead implementation of truck yard operations, ensuring efficient organization of trailers, housekeeping, maintenance and safety protocols. Enforce adherence to all safety rules and regulations. Train and develop employees to maintain high efficiency, stepping in to fill gaps as needed. Handle customer inquiries and concerns professionally, encouraging ownership and creative solutions. Resolve escalations and cross‑functional shipping errors. Protect company assets and secure equipment nightly. Manage budget planning, cost management and cost‑saving initiatives. Qualifications 2+ years of experience within a distribution center or similar environment. 1+ year of proven managerial experience leading teams. Ability to motivate and inspire a team to actively contribute to problem‑solving and continuous improvement initiatives. Excellent organizational and problem‑solving abilities with keen attention to detail. Familiarity with warehouse operations and logistics software (e.g., WMS, ERP systems). Strong verbal and written communication skills. Commitment to integrity, professionalism and customer service. Preferred Qualifications Bachelor's degree in business administration, logistics or related field. 3+ years of experience within a distribution center or similar environment. 2+ years of proven managerial experience leading teams. Experience performing quality functions (inspection, control, assurance, audits). Lean Six Sigma and project management skills. Expertise using technology tools (MS Office, Promapp, Power BI, Visio, etc.). Customer‑centric spirit and task execution. Physical Demands Lifting and carrying 25–50+ pounds. Pushing and pulling equipment across the warehouse. Standing, walking, bending, stooping and climbing to reach items. Operating warehouse equipment (forklifts, pallet jacks, order pickers). Performing repetitive motions such as scanning barcodes or sorting items. Maintaining physical endurance in a fast‑paced environment with overtime during peak periods. Following safety protocols and guidelines to prevent workplace accidents and injuries. EEO Statement GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. #J-18808-Ljbffr