Outbound Operations Manager

To Be A Family That Uses Our Collective Superpowers To Do Significant GoodLead the team that gets it out the door. Every order is a promise to a customer. As our Outbound Warehouse Manager , you'll lead the people who keep it in a fast-moving operation where volumes shift by the hour and carrier cutoffs don't move. You'll read the floor, make the call, and put the right people in the right place.On 2nd shift, the day's volume lands in your hands. You'll set the pace, solve problems as they surface, and close out the shift knowing every shipment, every associate, and every dock door was handled the right way.We're looking for a leader who earns trust on the floor: someone who coaches in the moment, adapts when the plan changes, and brings out the best in people. If you're a shift manager, outbound supervisor, or fulfillment leader ready to own the whole operation, this is your next step. Pay range: $70,000 to $80,000 What You Will Do? Run the floor: Direct daily picking, packing, staging, and shipping. Balance volumes, schedules, equipment, and staffing to meet customer and carrier deadlines Stay ahead of the clock: Monitor order queues, dock activity, and carrier cutoffs so bottlenecks never become late shipments Build your people: Hire, train, coach, and cross-train associates so the team can flex with changing volumes. Give timely feedback and address performance concerns directly Shape the culture: Make onboarding, recognition, and accountability part of how the team works every day Fix what breaks: Resolve shipping errors, discrepancies, and damages quickly, and work with Inventory, Receiving, Customer Service, and Sales to keep product moving Keep improving: Use performance data (productivity, accuracy, on-time shipment, damages, labor, safety) to find root causes and raise the standard. Maintain the procedures and training materials that make it stick Own safety and standards: Keep the facility clean, safe, and compliant, and oversee end-of-shift closing Step up when it counts: Support peak periods and special projectsWhat You Bring To The Table!Experience leading outbound, warehouse, distribution, or fulfillment teamsQuick, sound judgment when priorities compete and plans changeStrong communication and problem-solving skills, and comfort turning data into decisionsWorking knowledge of fulfillment, shipping, inventory controls, carrier requirements, and warehouse safetyWMS, order management, or shipping system experience preferredAvailibility to work second shiftHigh school diploma or equivalent required; associate or bachelor's degree in logistics, supply chain, or business preferredWhy Do You Want To Work With Us? Stay Healthy: World-class and affordable insurance plans ensure you and your family stay healthy Secure Your Future: 401(k) match program where you are vested from day-one Invest in Your Education: Tuition assistance empowers you to further your education and career Employee Assistance Program (EAP) and other incentives : Access to Perspectives, Healthcare Advocate, Working Advantage Discount Program, and more Enjoy Work-Life-Harmony : Paid holidays, PTO accrual, Floating Holiday, and supportive personal and parental leave policies Do Significant Good: Company-sponsored donation match 3 for 1, Volunteer Time Off (VTO) to give back to the community, and Employee Resource Groups Provide Additional Financial Security: Company-funded and voluntary AD&D Life Insurance for you and your loved onesEqual Opportunity EmployerAt Master Electronics , we thrive in a fast-paced, entrepreneurial environment where flexibility, professionalism, and a self-starter mindset aren't just preferredthey're essential. Headquartered in sunny Phoenix, AZ, we're a leading global authorized distributor of electronic components , and have been proudly family-owned for over 50 years.What's our secret? It's simple: strong relationships, responsive service, and genuine added value . These principles have fueled our growth, allowing us to serve hundreds of thousands of customers in close partnership with world-class suppliers across the globe.We're also deeply committed to building a workplace where everyone feels respected, supported, and empowered to succeed . Master Electronics is committed to providing equal employment opportunities for all applicants and employees. We do not unlawfully discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, marital status, creed, or any other protected characteristic.We provide reasonable accommodations in compliance with the ADA and other applicable laws, and we strictly prohibit harassment of any kind.This commitment applies to every part of our workplacefrom recruitment and hiring to promotions, training, compensation, benefits, and even company events.