Outlet Operations LeaderRH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible.RH is seeking an Outlet Operations Leader to develop a high-energy, results-driven stock team and ensure the seamless flow of operations. Partnering with cross-functional teams, this role drives operational excellence, safeguards inventory accuracy, and upholds the highest safety standards. The ideal candidate is a motivational leader who champions quality, inspires collaboration, and empowers teams to deliver extraordinary customer experiences.Your ResponsibilitiesTrain the stock team to uphold all safety protocols and inventory policies, fostering a culture of accountability and operational excellenceOversee the seamless receipt, processing, and transition of merchandise from truck to storage to sales floor, ensuring accuracy, efficiency, and readiness for customers.Safeguard inventory integrity by ensuring all merchandise is properly tagged, while monitoring key operational metrics such as inventory accuracy and processing timelines to drive continuous improvement.Direct the release of product to third-party delivery partners and customers, ensuring both accuracy and exceptional service standards.Authorize and manage the destruction of products designated as marked out of stock (MOS) in compliance with company policiesEnsure operational interactions with customers and delivery partners reflect company service standardsOur Requirements2+ years of leadership experience in retail, preferably in home furnishingsExceptional analytical, problem-solving and decision-making skillsProficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications.Experience in Inventory management systems and processesAdaptable and resilient, with a solutions-focused approach to change and challengesFlexibility to work a dynamic schedule across all operational hoursPhysical RequirementsLift and move items in excess of 100 lbs., using proper equipment and safety techniquesManeuver throughout the sales floor and stockroomRole entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing