Outreach Case Coordinator - Denver Police Department Apply
Full job description
About Our Job
This is a limited position with an expected end date of March 2025.
Outreach Case Coordinators work with families and individuals who are facing acute and long-term challenges and need services from more than one community agency. The goal is to work together to ensure families and individuals are safe, healthy and can thrive.
Outreach Case Coordinators work with police-led initiatives that work with individuals referred by Denver Police Department co-responders, the Homeless Outreach Team (HOT), LEAD, Citywide Impact, STAR, and social referral to address specific situations regarding individuals facing elevated levels of risk, and develop immediate, coordinated, and integrated responses through mobilization and resources.
We offer a flexible working schedule within business hours and can also offer a four day work week if desired. The position will be located at one of the six Denver Police Districts.
This initiative model mobilizes resources already in place to address specific situations to improve long-term outcomes. Outreach Case Coordinators assist with the reduction of demands that are currently borne by the criminal justice system, health systems, and families by more effectively applying the capacities of area partners and our police resources.
The goals of this position are to decrease crime and victimization in areas of persistent gun and violent crime and to identify and develop referrals involving individuals experiencing hardships or who are at increased risk for committing or becoming victims of acts of violence. To accomplish these goals, the selected individual will engage with Denvers most vulnerable populations and provide resources. They will also Utilize a unique response plan that is resource and support focused and not enforcement based.
Outreach Case Coordinators are routinely immersed with Denver Police Department, Human Services, HOST, Solution Center, Denver Health, Youth Services, Supportive Housing, The Mental Health Center of Denver and G.R.I.D.
Job responsibilities include:
- Works conjointly with Denver Police Department to serve vulnerable populations and communities with necessary resources.
- Conducts intake interviews with vulnerable or at-risk clients to determine eligibility for services.
- Reviews client information including applications for services, financial records, employment history, social and family history, criminal history, and current and previous services received.
- Performs client risk and needs assessment based on intake information and determines the appropriate services and/or programs needed by the client.
- Works with clients to develop an individual service plan, including formulating goals with associated timelines and identifying community agencies and resources available.
- Engages in on-going coaching, problem-solving and facilitation with clients to resolve immediate or recurring problems and barriers to receiving and/or participating in services or programs
- Monitors eligibility for services by ensuring clients are following through with their agreed-upon responsibilities.
- Performs crisis intervention as needed for clients who have an immediate need for services due to unforeseen circumstances where the clients safety is in question.
- Mobilizes and provides on-site services to clients as needed, including supplies, forms, or resources are available in an insured motor vehicle to quickly arrive on-scene as situations and needs warrant and may canvass for proactive outreach in the community.
- Monitors and tracks clients participation and follows up on any problems or issues that arise.
- Authorizes immediate support services such as transportation assistance, childcare, clothing and hygiene needs, food vouchers, animal care services, and other services.
- Maintains and updates files and databases by recording client contacts and coordinates and maintains records to comply with federal, state, and local requirements or regulations.
- Builds professional relationships and partnerships with outside community resources, service providers and other counties.
- Facilitates the delivery of services to ensure expedited and continued services and resources for client to succeed.
- Performs outreach, presentations and in-service training sessions to outside service providers, vendors, community organizations, program partners, and/or other counties to ensure the ongoing building of knowledge about clients weakness or strengths and to ensure services are readily available and accessible when needed.
- Facilitates the assistance of transportation needs to families and individuals through established resources, increasing the opportunity to maximize time and assistance efficiently.
About You
Our ideal candidate will have:
- Moderate experience working in the criminal justice field.
- Highly motivated self starter
- Strong interpersonal skills
- Excellent communication skills.
- Attention to detail is essential.
- Excitement and passion to make an impact with the communities.
- Ability to be flexible and adaptable to changing processes.
- Patience and empathy
- Strong problem-solving skills.
- Solid knowledge, understanding and application of Microsoft office products including Word, Excel and Outlook.
- Manages own time and deals with stress effectively.
- Strong ability to multitask.
Below are the minimum requirements used to determine eligibility for this position
Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
Experience Requirement: Four (4) years of experience performing intake including assessing and identifying client strengths and needs and providing referrals for assistance.
Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirement.
License/Certifications: By position, requires a valid Driver's License at the time of application. Licenses and certifications must be kept current as a condition of employment
About Everything Else
Job Profile
CA2668 Outreach Case Coordinator To view the full job profile including position specifications, physical demands, and probationary period, click
here
. Position Type
Limited (Fixed Term) Position Salary Range
$22.76 - $34.14 Starting Pay
$22.76 to $28.57 an hour Agency
Denver Police Department The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact
Jobs@Denvergov.org
with three business days notice. Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
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