Position: - Overseas Contractor

Location: - Desmoines - Iowa USA (Hybrid)

Job description

• Provide support for JDE primarily in Finance module and other surrounding interfaces and peripheral systems
• Possess good understanding of Accounts Payable Accounts Receivable General Ledger Fixed Assets Project Cost Management business processes
• Experience in oil and gas industry is preferable
• Must have experience of leading a JDE Support project in an onsite offshore model
• Triage andor resolve Incidents prioritize and thereafter track to closure in ServiceNow
• Provide fix for issues or drive issues to resolution by escalating to respective stakeholders
• Assist compliance team with their Audits as needed
• Lead andor support Root Cause Analysis RCA
• Work on bulk data update requests
• Identify and lead problem management tickets to eliminate or Shift Left or automate
• Documentation Standard work creation resulting in left shift
• Process gap identification and remediation
• Generate ideas for incident reducing automation
• Maintain recurring issue tracker and remediation plan
• Month end monitoring and support process status communication
• Work from client office based out in Desmoines Iowa and serve as a liaison between IT and business users
• Work closely with the LTIMindtree project manager and client business teams
• Coordinate with LTIMindtree team based out in India and USA
• Must understand the JDE SDLC process test script creation and should be able to handle functional testing ICRP and UAT

Additional Inputs:

• Oracle JD Edwards Finance Consultant