Position Details
P&C Operations Quality Analyst - QA, Data & Improvement Apply
A leading insurance provider in Michigan seeks a P/C Operations Quality Analyst to enhance service excellence and operational efficiency. The role involves monitoring customer interactions, evaluating trends, and ensuring compliance with standards. Candidates should have a relevant degree and at least three years of experience in insurance or financial services. Proficiency with Microsoft Office 365 and Guidewire systems is required. Strong analysis and coaching skills are essential for successfully driving improvements in customer service. #J-18808-Ljbffr
